Job Shift:

Day Description

JOB SUMMARY

Reporting to the Director of Graduate Admissions, the Assistant Director (AD) is responsible for the recruitment and enrollment of qualified graduate students for all assigned programs. This role represents Bay Path University to prospective students and organizations and works to increase inquiries and convert applications into enrolled students. A successful AD exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including phone calls, emails, information sessions, and other events, both virtual and in person. This position also creates and implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreaches to businesses and organizations. The Assistant Director must demonstrate an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff.

ESSENTIAL JOB FUNCTIONS

• Ability to work in a fast-paced environment and meet qualified enrollment goals.
• Manage prospective students through the enrollment pipeline from inquiry through registration; advise on application process and policies. Uphold a high level of customer service to maintain satisfaction.
• Initiate, cultivate and manage the development of external contacts and databases including the development of relationships with professional organizations to promote graduate programs.
• Strong conversion skills through all stages of the enrollment funnel to meet or exceed enrollment goals.
• Represent Bay Path University at college fairs, professional organizations, and conferences to network with potential students.
• Utilize the Salesforce system in effectively tracking all outreaches to inquiries and applicants.
• Assist with the implementation of recruitment and promotional events for the Graduate School.

These promotional events may include, but are not limited Page 1 of 5

Assistant Director of Graduate Admissions Revised:

February 4, 2021 to, arranging speaking engagements for faculty, presentations at local business/professional organizations, and information sessions on campus and virtual events.

• Actively engage potential students in conversations via phone, in person meetings, virtual meetings and Agendize appointments.
• Instruct prospective applicants on admissions requirements for specific programs and inform of any program prerequisites. Complete application review and regulate flow of applications to program directors or faculty designated as interviewers.
• Handle a wide variety of tasks in a busy service-oriented atmosphere; establish priorities utilizing excellent organizational ability.
• Conduct group presentations for prospective students, business professionals, advisors and other contacts about specific programs.

OTHER RESPONSIBILITIES

• Attend trainings as required.
• Perform any other duties or tasks as assigned by the University.
• If you operate a University owned, leased or personal vehicle at any time while performing your duties you must follow all policies and procedures outlined in the Operations Manual.

You must have a valid driver's license and must successfully pass the online safe Driving Course and driving record check at time of hire and annually thereafter. Additionally, you must report any driving offense, on or off company time, which causes a loss, suspension, or any other change in your license status. You must report this change within one business day of the offense. You can report this change to the Human Resource Department or your direct supervisor. Failure to do so can lead to disciplinary action, up to and including terminations. This list of essential job functions and other responsibilities is representative of those duties and responsibilities that are required of this position. However, the list is not to be considered as all-inclusive. A supervisor or director may assign other duties and/or other duties at alternate locations to meet mission requirements of the University and cooperation of all personnel is expected to carry out the mission.

SUPERVISORY RESPONSIBILITIES

• N/A

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to stand, walk and/or sit and continuously perform essential job functions.
• Ability to grasp, lift and/or carry or otherwise move lightweight objects.
• Ability to walk up and down stairs and walking significant distances between and within University buildings.
• Perform tasks requiring bending, stooping, and kneeling.
• Sufficient manual dexterity in both hands to operate variety of office related equipment including; computer, telephone, copier, fax, calculator, and the like.
• Visual ability corrected, to assure accuracy of all documents produced or disseminated from this position.
• Audio ability corrected, to hear telephone, fax and any emergency related alarms such as fire alarm. This position requires standing, sitting and walking; minimal pulling, pushing, lifting, stretching, kneeling, and lifting up to 20 lbs. Qualifications Bachelor's degree required in a related field; Master's degree preferred.
• Excellent oral and written communication skills needed.
• Experience working in a sales or marketing related position or in the recruitment of students in a college setting. Previous Career Development, Human Resources, Sales, Admissions or Enrollment Management preferred.
• Experience working with or advising students at the undergraduate or graduate level helpful.
• Ability and willingness to travel and work evenings and weekends as needed.
• Strong analytical abilities, maturity, and a high energy level.
• Demonstrated experience with Microsoft Office programs required.
• Sensitivity to the concerns of diverse student populations.
• Valid U.S. driver's license is required.
• Must successfully pass the online safe Driving Course (within 15 days of hire) and driving record check at time of hire and annually thereafter.
• Demonstrated ability to perform detailed project work with an emphasis on teamwork, working with students, faculty, staff and clients in a professional manner.
• Ability to work under pressure.
• Ability to understand the impact of student enrollment on the success of the institution.
• Ability to adhere to University policies and procedures.
• Ability to establish and maintain effective working relationships with all members of the University community including students, faculty, staff, and administrators
• Ability to adhere to University policies and procedures.
• Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines.
• All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment.
• General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals.