Assistant Director of Residential Education for Living Learning Communities

Assistant Director of Residential Education for Living Learning Communities University of Massachusetts Lowell - 4.3 Lowell, MA Job Details Full-time $59,674 - $76,085 a year 1 day ago Qualifications Resource allocation Academic program development Master's degree in business administration Strategic management Master's degree in higher education administration Recruitment process management Student performance assessment strategies Operations management Phone communication Educational Administration Student recruitment Event coordination Faculty collaboration Working with graduate students Strategic planning in education Residential life (student support initiatives) Data reporting Mid-level Marketing management Marketing strategy development 3 years Supervising experience Counseling Personnel management in education Budget management in education Practicing budget management in an educational setting Master of Business Administration Communication skills Master's degree in counseling Educational program management Client interaction via phone calls Full Job Description Job no: 529751 Position type:

Staff Full Time Benefit Status:

Benefited-Union Campus:

UMass Lowell Department:

Residence Life Salary:

See posting section for salary range details.

Applications Open:

Apr 17 2026

Applications Close:

General Summary of Position:

The Assistant Director for Living Learning Communities (ADLLC) is a member of both the Residence Life central office team and the Residential Education leadership team. Guided by a commitment to fostering belonging as a critical driver of student success, persistence, and holistic development, the ADLLC, under the direction of the Associate Director for Academic Initiatives & Partnerships (ADAIP), manages the day-to-day operations and marketing of a comprehensive Living Learning Communities (LLC) program serving a campus population of approximately 4,200 students. In collaboration with the Director of Residential Education (DRE) and the ADAIP, the ADLLC contributes to the vision and strategic direction of the LLC program, ensuring that all initiatives are intentionally designed to help students feel connected, supported, and valued within their residential experience. This role requires strong communication skills to effectively convey the program's purpose, vision, and implementation strategies to key stakeholders. Primary responsibilities include the direct supervision of professional in-hall staff, graduate staff, and paraprofessional student staff. The ADLLC oversees the recruitment, onboarding, and ongoing development of Living Learning Fellows (LLFs) and Fellows-in-Residence (FIRs), as well as the recruitment, selection, and supervision of LLC Ambassadors. Through this work, the ADLLC plays a key role in shaping student leader capacity to build communities that promote meaningful connection, engagement, and a strong sense of belonging. The ADLLC is also responsible for planning and facilitating monthly LLC team meetings, coordinating the annual LLC welcome event, and managing the LLC recognition process. In partnership with the ADAIP, the ADLLC ensures that the LLC team aligns its engagement strategies with Residential Education's curricular approach, with an emphasis on fostering connection, engagement, and student success. The ADLLC plays a key role in student recruitment and retention at UMass Lowell by collaborating with Housing Operations to determine LLC occupancy needs and develop targeted marketing strategies that highlight the impact of belonging and community on the student experience. In conjunction with the ADAIP, the ADLLC manages a budget that supports intentional LLC programming and the ongoing development of LLFs, FIRs, and Ambassadors, ensuring that resources are allocated to initiatives that enhance student connection and persistence. Additionally, the ADLLC, in consultation with the ADAIP, designs and administers assessment tools to evaluate student belonging, learning outcomes, satisfaction, and overall program effectiveness. This work is essential in identifying trends, informing program improvements, and ensuring that the LLC experience contributes meaningfully to student success, retention, and overall well-being.

Essential Job Duties:

Collaborate with Academic Departments and University to support the living-learning communities through regularly scheduled monthly meetings with faculty advisors and in-hall residential education staff. Assist in the development and implementation of a residential curriculum focused on academic success, inclusion, student retention, and leadership which includes participation in staff recruitment and Residential Leader Development events. Effectively respond to student and families through walk-ins, phone calls, and emails. Build effective partnerships with co-workers throughout the department and University by collaborating as appropriate. Work collaboratively with the Office of Institutional Research to gather satisfaction and retention data compile annual reports in conjunction with Office of Residence Life assessment efforts. Create and submit reports for the Director of Residential Education outlining individual LLC progress, growth, opportunities for improvement, and concerns. Participate in Enrollment activities such as Open House, Accepted Students Day, the Early Action Admitted Mentorship Program and Orientation. Serve in Residence Life duty rotation. Perform other duties as assigned. Minimum Qualifications (Required): Master's Degree in Higher Education Administration, CSP, Counseling, MBA or related field Minimum 3 years full-time experience in student affairs at a college or university

Residential Living-Learning Community Experience Preferred Qualifications:

Experience working with faculty members Assessment experience Special Instructions to

Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is an

SEIU 888

Professional Union position, Grade P16. Anticipated salary based on qualifications/experience within P16 range: minimum: $59,674, 25th quartile: $67,879 and midpoint of $76,085. Initial review of applications will begin immediately and continue until the position is filled. Anticipated start date is June 2026. Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.