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MC
Massachusetts College of Pharmacy and Health Sciences
Area Coordinator
Career Insights for Residential Services Administrator
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What they do
A Residential Services Administrator provides administrative support for the residential services office at a college or university. The office comprehensively programs the experience of living on and off campus in a residence hall.
$113,019 / year median in Massachusetts
+6% projected growth
Job Description
Area Coordinator 1589 , MA, United States Description The Office of Residence Life seeks an Area Coordinator to serve as a live-in professional responsible for the vision and operation of multiple residential areas on the Worcester campus. The Worcester campus is comprised of graduate and professional students participating in year-round, accelerated programs. The Residence Life community in Worcester includes approximately 550 residents, living in an array of housing options throughout downtown. This is a full-time, 12-month, live-in position that includes a two-bedroom apartment. Leadership and Administrative (80%) Serve as the primary point of contact for residential students regarding residence life inquiries, providing accurate information, guidance, and support related to housing concerns, policies, and procedures. Serve as the primary liaison between students and Facilities for routine and emergency facilities concerns, overseeing communication, tracking project progress, and providing updates on both immediate maintenance issues and large-scale projects. Encourage student accountability for the Student Code of Conduct and Residence Life policies and procedures by serving as a student conduct hearing officer. Manage and respond to inquiries received through the Residence Life general email account, delivering timely customer service and resolving housing-related questions from students, families, and campus partners. Administer student parking operations, including space assignments, activation of electronic access, issuance of parking decals, communication of billing information to Student Accounts, and coordination with Public Safety regarding parking compliance. Manage the room change process, working with students and staff to facilitate the move, key exchange, and appropriate database updates. Oversee the full residential key inventory, including processing lost keys, issuing fees as necessary, preparing keys for distribution at move-in, and processing and storing keys upon move-out. Residence Life General (20%) Participate in the Residence Life on-call duty rotation and serve as a primary contact for on-campus emergencies. Support Residence Life operations and functions, including move-in and move-out, Resident Advisor training and selection, orientation, etc. Serve as a member of the Division of Student Affairs by attending training and professional development opportunities and supporting institutional initiatives and programs, including Commencement and Orientation. Additional responsibilities may be assigned by the supervisor.
Requirements Required:
A master's degree in higher education, counseling, or a related field and demonstrated experience in residential life or student affairs. Excellent interpersonal, written and oral communication skills. Strong organizational skills, attention to detail, and ability to manage multiple priorities and meet deadlines. An understanding of specialized student populations. Demonstrated proficiency using Microsoft Office and social media platforms.Physical Requirements:
Typical office or administrative working conditions. Staff is not exposed to adverse environmental conditions. Work is primarily sedentary in nature; however, will require ability to navigate the residence halls and check condition of residential rooms. Must be able to lift and carry up to 15 lbs. Must be able to talk, listen and speak clearly on telephone Compensation About Us Apply Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment. Applicants must be authorized to work for any employer in theU.S. MCPHS
is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution. About Us Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation. We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan . MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment. To apply, visit https://myjobs.adp.com/mcphs/cx/job-details?__tx_annotation=false&rb=JobElephant&reqId=5001211068406&c=1171851 Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8e1e1455252b74d829da193d654fda6Benefits
- Professional Development
- Other Retirement and Savings
- Health Insurance
- Dental Insurance