Residence Hall Complex Director

Position Details Posting Summary College VP Student Affairs-DIV Executive Area VP Student Affairs Department Residence Life Posting Detail Information Posting Number S1548P Job Type Full Time, Regular Pay Type Exempt/Salaried Pay Grade E Campus Location WMU-Kalamazoo - Main Campus Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package. General Summary Provides leadership and oversight for a residence hall complex, ensuring a safe, inclusive, and engaging living environment for students. Major Duties Provides oversight for conduct processes and assumes additional responsibilities during staff vacancies to ensure continuity of operations. Leads, trains, supervises, evaluates, and mentors professional, graduate, and student staff to support effective residential operations. Conducts regular staff meetings and one on one check ins and oversees performance evaluation processes. Oversees all aspects of a residence hall complex, including residents, staff, and facilities, to ensure a safe and supportive living environment. Manages crisis situations, mediates conflicts, and conducts follow up on student concerns and incidents. Participates in the on call crisis response rotation and provides guidance to students regarding personal issues. Oversees administrative processes, addresses elevated concerns, and manages opening and closing procedures for the complex, including break periods. Oversees strategic planning for the residential community, including programmatic initiatives and living learning experiences. Conducts regular check ins with staff to ensure programming expectations are met Participates in meetings with stakeholders and attends or presents community programs. Leads planning processes for upcoming academic terms and collaborates with other residential leaders to establish departmental and community programming goals. Participates in departmental initiatives and represents the department at events by providing information, supporting engagement activities, and assisting with community interactions. Chairs a departmental committee under the guidance of leadership, oversees a major departmental process, and completes required departmental expectations. Implements and enforces University and residential policies and uses an educational conduct process to address student violations and assign sanctions as appropriate. Serves as a conduct officer by adjudicating administrative hearings and determining responsibility for violations of institutional or community living expectations. Minimum Qualifications Master's degree in related field from an accredited institution, or Master's degree conferred prior to the start date. Two years' relevant experience. Formal training and experience in crisis intervention and conflict management. Experience working in Higher Education post bachelor's degree. Ability to be available for extensive evening and weekend hours and responsibilities, including being on call for emergencies and training. Willingness to live on campus in a University residence hall. Desired Qualifications Special Instructions to Applicants External applicants should use the WMU - Application. Internal applicants should use the WMU - Internal Application. Additional Position Information Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff Staff Compensation System pay grades and rates are available at: https://wmich.edu/hr/staffcompensation Physical requirements and working conditions Light work with some physical demands such as continuously lifting or moving materials less than 25 pounds but rarely moving more than 25 to 50 pounds. Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.