Admissions Associate - Seasonal

Position Overview Seasonal Admissions Associates are the first point of contact for guests, ensuring a positive entrance experience. This role includes handling transactions, answering questions, and keeping the admissions areas clean and organized. Schedule & Availability Available to work April-October 2026 with occasional evening shifts available. Flexible scheduling; shifts available Sunday-Saturday. Work 12-39 hours per week, based on availability.

Position duration:

up to 7 months. Qualifications Must be 16 or older. Basic computer skills preferred. Strong customer service and interpersonal skills. Previous customer service or retail experience is a plus. Key Responsibilities Responsibilities include, but are not limited to: Guest Experience & Sales Provide a safe, fun, and inclusive environment for all visitors. Greet guests, answer questions about the Zoo, AZA, and animal welfare. Assist with purchases and provide product recommendations. Operate the POS system for merchandise, memberships, tickets, rentals, and donations. Handle cash, check, and credit card transactions accurately. Admission Operations & Inventory Keep the admissions booth and surrounding areas clean and organized. Assist with inventory management and recommend purchases to supervisors. Record pricing and sales in the Altru system and assist with year-end inventory. Follow Zoo policies, SOPs, and legal requirements as directed. Team Support & Special Events Assist with Zoo events by setting up, breaking down, and managing crowd control. Support check-ins for birthday parties, tours, and school groups. Enforce Zoo guest policies politely and professionally. Be cross trained for multiple areas within the Zoo as needed.