Tuition Waiver :

Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off :

Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching :

50% match on the first 6% of your contributions after 90 days

Paid Parental Leave :

4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance :

Health, vision, and dental coverage for you and your dependents

Pet Insurance :

Competitive coverage for your furry family members through

ASPCA Health Plan Enrollment :

Eligibility starts first of the month following completing one full month of employment

Responsibilities Your Role and Responsibilities:

Conduct First Day Workshops as necessary for new students
Closely monitor new students for appropriate activity in online and blended courses
Assist students in developing educational plans and strategies to improve student success
Monitor individual student progress by utilizing tracking and reporting systems
Actively prepare for and participate in campus meetings addressing student success
Provide students with troubleshooting support for Canvas, third-party tools, and/or other academic challenges
Assist instructors with troubleshooting and training for both Canvas and third-party teaching tools
Provide training and coaching to instructors to develop efficient and engaging online teaching methods, tools, and strategies
Assist the Campus Support Center and the Academic Dean with the course review process to evaluate instructor activity and effectiveness
Collaborate closely with Student Affairs and other departments to identify and recommend appropriate services designed to address student needs
Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned
Maintain open communication between Dean, PD's, and Student Affairs to identify high-risk students
Continuously monitor academically at-risk students and recorded activities, progress and communications within the student management system
Maintain an encouraging, supportive, and positive attitude
Proctor examinations as needed
Track and document all work and support activities to permit analysis of areas for improvement
Additional duties as assigned

Qualifications Your Qualifications:

Minimum of an associate degree, bachelor's degree preferred, and experience in related field
Teaching experience and experience with online learning/learning systems required
Experience working with adult learners, first generation college students, and students from diverse backgrounds
Knowledgeable in human dynamics: Understanding the needs and challenges of our students.
Strong organizational skills: Managing various aspects of student affairs.
Ability to interact effectively: Build relationships with students, faculty, and staff.
Strong telephone communication skills: Connecting with students and addressing their needs.

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