A Residential Services Administrator provides administrative support for the residential services office at a college or university. The office comprehensively programs the experience of living on and off campus in a residence hall.
Program Director Bancroft United States, Jersey, Pompton Lakes Jul 30, 2026 Program Director
Job Locations US-NJ-Pompton Lakes Requisition
ID 2026-20500
Category Direct Support Management Status Full Time Overview We're Hiring:
Program Director
Location:
Passaic County Employment Type:
Exempt
Department:
Adult Day/Residential Salary:
$78,000-$85,000/year The Program Director oversees the overall operations, activities, and assigned staff of program site within direct areas of responsibility. Ensures maximum provision of care to persons served regarding daily living activities, safety, vocational activities, and interaction with others. Bring Out the Best in You and Those We Serve Bancroft's community-based residences for people with autism, intellectual and developmental disabilities fosters a stable environment where each individual can experience independence. Direct Support Professionals help those in our care to reach their highest potential, while gaining experience and learning new skills. We are hiring across Passaic County. Responsibilities Provides supervision and oversight to direct and indirect reports within assigned areas of responsibility: o Provides ongoing leadership, advice, training, and guidance to staff regarding the daily care, instruction, and safety of persons served at specific Program site as outlined in the Individual Program Plan (IPP), Annex A and/or program descriptions;
Ensures proper staffing patterns and work distribution within assigned program site in accordance with levels of supervision, Annex A and/or program descriptions;
Conducts regular staff meetings and attends Program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to ensure staff are well-informed; o Attends various internal management meetings, external conferences, family conferences, etc., to both obtain and share information;
Directly manages the ongoing job performance of direct reports; develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans, and determines and implements disciplinary action as needed;
Appropriately delegates work responsibilities;
Supports the professional development and career growth of direct reports by identifying and providing ongoing training and certification attainment in accordance with state licensing regulations and any accreditation standards, as applicable within area of responsibility
Directs and oversees the overall operations, activities, and overall environment of the Program site within direct areas of responsibility:
Follows established Bancroft policies and procedures, and maintains compliance with Division of Developmental Disabilities (DDD) regulations, Health Insurance Portability & Accountability Act (HIPAA) regulations, DDD Supported Employment/Day Program (SE/DP) Manual standards (if applicable), Department of Labor (DOL) regulations (if applicable), Department of Human Services 1047 regulations (if applicable), Commission on Accreditation of Rehabilitation Facilities (CARF) standards, and applicable state/local/federal regulations at all times;
Ensures that sites are in full compliance with state licensing regulations and/or Bancroft's quality standards for safety, security, cleanliness, and comfort;
When applicable, ensures on-call and rotational support to effectively manage a 24 hour/7 day a week program for persons served.
Participates in the development and ongoing oversight of the annual financial operating budget, monitors expenses, identifies and resolves budget variances, and effectively reallocates dollars to meet established annual financial budget. Meets contribution margin for areas of direct responsibility. Oversees all costs incurred and efficiency of spending for assigned sites within areas of responsibility. Ensures Program sites operate within the established fiscal budget.
Qualifications Education & Experience:
High School diploma or equivalent required plus five years of experience in the Human Services or related field. BA in a related field plus three years of related experience preferred. Two or more years of supervisory/management experience required. EEO Statement Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team. Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law. Connect With Us! Not ready to apply? Connect with us for general consideration.
