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CURA Inc

DIRECTOR OF RESIDENTIAL SERVICES

Career Insights for Residential Services Administrator

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What they do

A Residential Services Administrator provides administrative support for the residential services office at a college or university. The office comprehensively programs the experience of living on and off campus in a residence hall.

$110,296 / year median in New Jersey

+4% projected growth

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Job Description

Position Summary The Director of Residential Services is responsible for the overall management, operation, and supervision of the residential substance use treatment program. This role ensures the delivery of high-quality, client-centered services in compliance with all applicable federal, state, and local regulations, including New Jersey Department of Health and DMHAS standards. Key Responsibilities Oversee daily operations of the residential program, ensuring adequate staffing coverage across all shifts Supervise and support clinical and non-clinical staff, including counselors, support staff, and supervisors Ensure compliance with all regulatory requirements, licensing standards, and audits Monitor client care, documentation, and service delivery to ensure quality and timeliness Coordinate with medical, clinical, and administrative teams to ensure continuity of care Address incidents, grievances, and crisis situations in a timely and professional manner Participate in hiring, training, performance evaluations, and disciplinary actions Ensure proper completion of reports, including those related to legal, regulatory, and funding requirements Maintain a safe, structured, and therapeutic environment for clients Collaborate with external agencies, referral sources, and stakeholders as needed
Qualifications Education:
Bachelor's degree required in Human Services, Social Work, Psychology, or related field Master's degree preferred Licensure/Certification (Preferred/Required depending on role): LCADC preferred CCS License CADC with significant supervisory experience may be considered OR a clinical license such as LCSW, LPC, or LMFT