Job Description Name of Position:

Admissions Rep./

Coordinator Department:

Admissions Reports To:

Director of Admissions Employment Type:

Full-Time (On-site)

Location:

Glenside Avenue, Wyncote, Philadelphia, PA 19095 Position Summary The Admissions Representative is responsible for providing comprehensive administrative and operational support to the Admissions Department while ensuring an exceptional experience for prospective students throughout the enrollment process. Reporting directly to the Director of Admissions, the Admissions Representative manages applicant records, admissions documentation, customer inquiries, data entry, and student file maintenance in accordance with institutional policies and regulatory requirements. This position serves as a key liaison between prospective students, the Admissions Department, and other campus offices by ensuring that admissions records are complete, accurate, and maintained with the highest level of confidentiality and professionalism. The Admissions Representative also supports recruitment initiatives, admissions reporting, front desk operations, and departmental administrative functions. Key Responsibilities Admissions Administration Process, enter, and track all admissions applications using the College's Customer Relationship Management (CRM) system. Enter and maintain prospective student inquiries and leads in the CRM database. Establish, organize, and maintain complete admissions files for all applicants. Monitor applicant files to ensure all required admissions documents are received and processed in a timely manner. Verify the accuracy and completeness of admissions records and supporting documentation. Student Records Management Maintain the integrity, accuracy, and confidentiality of student records throughout the admissions process. Process updates and changes to admissions records and student files as required. Coordinate the transfer of student records to permanent academic files upon enrollment. Assist with transcript requests and transfer credit evaluations by obtaining official academic records from previous institutions. Download, review, and appropriately file applicant background check reports and other required compliance documentation. Data Management & Reporting Maintain accurate admissions databases to support institutional, state, and federal reporting requirements. Generate and update admissions reports for the Director of Admissions. Assist with admissions statistics, enrollment tracking, and data analysis. Ensure timely and accurate entry of applicant information into institutional systems. Customer Service & Front Desk Support Provide courteous, professional, and responsive customer service to prospective students, families, visitors, faculty, and staff. Answer incoming telephone calls, emails, and general admissions inquiries. Assist with front desk and reception responsibilities during receptionist absences or peak operational periods. Schedule appointments, campus visits, interviews, and admissions meetings. Direct inquiries to appropriate departments when necessary. Recruitment & Marketing Support Assist the Director of Admissions with advertising, recruitment campaigns, and promotional initiatives. Support admissions events, information sessions, open houses, and student orientation activities. Prepare admissions materials and recruitment packets. Assist with community outreach and student engagement initiatives. Committee & Administrative Support Coordinate and prepare documentation for Admissions Committee meetings. Attend Admissions Committee meetings and accurately record meeting minutes. Maintain organized electronic and physical filing systems. Prepare correspondence, reports, presentations, and departmental documents. Provide administrative support to the Director of Admissions and other campus leadership as assigned. Compliance & Confidentiality Maintain strict confidentiality of student records and institutional information in accordance with FERPA and institutional policies. Ensure compliance with accreditation standards, institutional procedures, and applicable state and federal regulations. Safeguard confidential business records and personnel information. Other Responsibilities Maintain regular, punctual, and reliable attendance. Collaborate effectively with Admissions, Registrar, Financial Aid, Academic Affairs, and Student Services. Participate in departmental meetings, staff training, and professional development opportunities. Perform additional duties and special projects as assigned by the Director of Admissions. Required Qualifications Bachelors/ High School Diploma or equivalent (required). Associate's or Bachelor's degree in Business Administration, Higher Education, Communications, Marketing, or a related field (preferred). Minimum one (1) year of administrative, admissions, customer service, or office experience preferred. Prior experience in a college, university, healthcare education, or nursing school environment is an advantage. Experience with reception or front desk operations is desirable.

Pay:

$40,000.00 - $45,000.00 per year

Education:

Associate (Required)

Experience:

Admissions Management:

1 year (Required)

Location:

Wyncote, PA 19095 (Required)

Work Location:

In person