Intake Processor

CHP Home Care & Hospice is seeking a detail-oriented individual to ensure timely, accurate, and compliant processing of referrals, payer verification, and physician documentation for home health and hospice services. The Intake Processor serves as the central communication point between referral sources, physicians, patients, families, and agency clinical leadership to facilitate acceptance, scheduling, and admission readiness. Our ideal candidate is an experienced LPN, social worker, or medical assistant with strong verbal communication, time management, customer service, and organizational skills. Job Responsibilities Review referral documentation for completeness, diagnosis, payer source, physician information, and requested services Confirm referral appropriateness, staffing availability, geographic coverage, and payor acceptance Coordinate collection of required physician orders, certifications, documentation, and hospice CTI Communicate with patients, families, hospitals, physicians, facilities, and referral partners Responsible for navigating patient medical records via hospital portals Benefits CHP Home Care & Hospice offers a supportive, professional work environment, competitive pay rates, bonus incentives, paid mileage, uniform allowance, schedule flexibility, professional license fees, 403(b) retirement, life insurance, and paid time off for eligible employees. Qualifications High school diploma or equivalent required One year experience in home health, hospice, medical intake, scheduling, insurance verification, or related healthcare operations preferred Knowledge of Medicare, Medicaid, managed care, and commercial payer authorization processes Working knowledge of home health and hospice eligibility requirements Proficient in data entry and computer skills Effective verbal communication and phone etiquette

Work Schedule:

Full-time, 40 hours per week, with potential for hybrid work options About Our Company CHP is a local, nonprofit organization established to care for our communities. We are looking for energetic team members to provide exceptional care through compassion, care, and respect. A friendly, supportive work environment that encourages a positive work-life balance.

Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person