Administrative Support Specialist
- Journey
East Carolina University, United States
about 5 hours ago
Location:
Greenville, SOUTH
CAROLINA
Deadline:
27 May 2026
Position Details
Position Information
Job Title Administrative Support Specialist
- Journey
Position Number 944637
Vacancy Open to All Candidates
Time-Limited No
Department Homepage admissions.
ecu
Advertising Department
ADMISSIONS
Division Academic Affairs
Classification Title 10422 Administrative Support Specialist
Competency Level 2
- Journey
Working Title Administrative Support Specialist
- Journey
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $34,602
- $49,406
Anticipated Hiring Range $39,000
- $41,703
Salary Grade Equivalency NC09
Work Schedule Monday
- Friday
Work Hours 8:00 a.m.
- 5:00 p.m.
Position Location (City) Greenville
Job Category Staff
- Office/Clerical
Organizational Unit Overview Academic Affairs ("AA") is headed by the Provost and Senior Vice Chancellor for Academic Affairs who serves as the institution's Chief Academic Officer ("CAO") and is responsible for administering academic policies.
AA is comprised of each of the university's colleges, schools, and libraries, along with other academic support and administrative units, to include Learner Operations, Research, Innovation and Engagement, Institutional Planning, Assessment and Research, and Global Affairs. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service, and regional transformation.
The Undergraduate Admissions Office is the primary point of contact for a traditional first year student, transfer, or non-traditional adult student seeking admission to East Carolina University. The office is responsible for identifying and recruiting potential applicants with outstanding academic ability and potential and assisting in the application process to completion
Job Duties Provide outstanding customer service to guests who call the Office of Undergraduate Admissions. Answer phones and provide timely and accurate information or direct caller to the appropriate ECU office. Use CRM system to look up application status to verify receipt of transcripts and relevant information and accurately convey status to visitors, as needed.
Assist with greeting in-person visitors to the Office of Undergraduate Admissions. Greet, triage and direct visitors to appropriate place, staff, or information. This can include receiving transcripts and other application materials, verifying application status, providing general campus directions, or contacting other staff to provide additional information.
Help respond to general Admissions email account to include responding to questions, downloading transcripts, and directing emails to the appropriate staff member. Assisting with other office duties as assigned.
Minimum Education/Experience High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification required by statute or regulation None
Preferred Experience, Skills, Training/Education None
License or Certification required by the Department None
Special Instructions to Applicant Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Applicants must be currently authorized to work in the United States on a full-time basis.
Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Job Open Date 05/13/2026
Job Close Date
- Positions will be posted until 11:59 p.
m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 05/27/2026
Open Until Filled No
Quick Link for Direct Access to Posting ecu.peopleadmin/postings/93795
Alternate option If no applicants who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinatorecu .
Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employmentecu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
