As an Assistant Director for Financial Aid, you will play a vital role in assisting students and their families in navigating the complex landscape of financial aid and funding options for higher education. Your primary responsibility will be to provide comprehensive guidance, support, and resources to help students achieve their educational goals without being burdened by excessive financial stress. You will serve as a knowledgeable and empathetic resource, addressing inquiries, offering personalized advice, and ensuring that students are well-informed about the various financial aid programs available to them. In addition, serving as a senior leadership member, you assist with student and family escalations while also managing a team of Advisors. This would include completing performance evaluations, training, assistance prioritizing work, reporting on progress and success and suggesting improvements for the team and its work.