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Whitefish Bay Public Library

Head of Adult Services

Career Insights for Higher Education Administrator

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What they do

A Higher Education Administrator works in a variety of specialized areas within a college or university, including student admissions and services, academic departments or campus maintenance and development. Manages student academic records (registrar), leads a college or school within a university system (academic dean), or serves as chief academic officer (provost).

$105,940 / year median in Wisconsin

+7% projected growth

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Job Description

Our Mission The Whitefish Bay Public Library, as a cornerstone of the community, is dedicated to connecting all people, inspiring a love of learning, and providing access to ideas, information, and resources. How to Apply Apply via online portal (https://www.governmentjobs.com/careers/wfbvillage), including Village application, resume, cover letter, at least 3 professional references. About the Position The Head of Adult Services oversees all aspects of the department, including programming, collection development, staff leadership, budget management, outreach, and daily operations. The Head of Adult Services leads a dynamic and high performing department that serves patrons of all ages, manages Adult Services staff, cultivates community partnerships, and ensures a welcoming, inspiring environment. Additionally, this position is responsible for managing the Library's website, social media, and marketing. In 2025, our Adult Services team offered dozens of engaging programs, attracting over 2,000 attendees. Our Library is one of the top libraries in Milwaukee County and in Wisconsin for adult material use, computer and Wi-Fi use, and e material use per resident. The ideal candidate is a collaborative leader who excels at big picture planning while remaining hands on with service delivery. They demonstrate strong communication skills, a commitment to equity and inclusion, and enthusiasm for supporting library users through readers advisory, tech support, and reference interviews. Key Responsibilities Leadership and Administration Staff Supervision and Development Customer Service Programming and Outreach Collection Development Marketing and Communications Professional Engagement See linked job description for full details. Desired Minimum Qualifications Master's degree in Library Science from an ALA accredited school At least 3 years of library experience At least 1 year of supervisory experience Customer service experience Website management experience Marketing experience Work Environment Work is performed primarily in the library's Adult Services area, but may include working in other departments as needed. The environment is active, engaging, and occasionally noisy. Reasonable accommodations will be made to support individuals with disabilities in performing essential job duties. Compensation and Benefits The available salary range is $65,000 to $75,000, depending on experience. As a department of the Village of Whitefish Bay, the Library offers an excellent benefits package including health, dental, vision, and life insurance, participation in the Wisconsin Retirement System, paid vacation, sick time, and holidays.
Pay:
$65,000.00 - $75,000.00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have a Master's Degree in Library Science from an ALA accredited institution?
Education:
Master's (Preferred)
Work Location:
In person