Library Computer Assistant

Description (

Anticipated Hiring Range:

$16.14 - $16.97 /hourly) Positions assigned to this class assist library patrons with basic use of library computers and equipment. May help patrons with operation of personal devices. Essential Duties The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks may vary over time depending on the City's needs. Assist library patrons with basic computer functions and office equipment including navigating the Internet, printing, and scanning documents, creating and filling out various documents, faxing documents, and using the photocopier. Assist patrons with operation of personal devices as needed. Maintain ink and paper supply for printers and fax machines; keep computer area clean and organized. Conduct entry-level technology classes teaching the basic use of personal computers, tablets, laptops, software, applications, and services on the web. Support the City's policies, goals and objectives and work with management and other staff to ethically achieve such goals and objectives; ensure compliance with safety procedures. Minimum Qualifications Education and Experience Must possess a high school diploma or GED. Supplemental Information Knowledge City and department procedures, policies and guidelines; city code; Arizona Revised Statutes. Basic technology including but not limited to personal computers, printers, laptops, eBooks and personal tablets or electronic reading devices, fax machines, scanners, and photocopiers. Internet research techniques, search engines and various information resources. Skills Establishing and maintaining cooperative working relationships with coworkers and other individuals in contact during the course of work; communicating clearly and concisely; providing instruction. Working with little or no supervision. Providing quality customer service. Pre-employment Requirements Candidates who are selected for appointment may be required to be fingerprinted, if 18 or older; successfully complete a background investigation, employment verification and may be subject to a drug/alcohol test, medical, polygraph and/or psychological evaluation. Candidates who are appointed will be required to possess a valid driver's license to operate a vehicle in Arizona or meet the transportation needs of the position. Physical Demands and Work Environment Work is performed in a standard office environment. May require frequent, walking, standing, sitting and continuous operation of a personal computer. May be required to perform a full range of motion with lifting and/or carrying items weighing up to 25 pounds. Some evening and weekend work may be required.