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City of Norwalk

Library Assistant (Technology)

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What they do

A Library Assistant or Technician assists librarians with organizing materials and helping patrons. Works in a public library, school library, or specialized medical, business or law library. May assist with technology resources in the library.

$41,381 / year median in Connecticut

+1% projected growth

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Job Description

Position Definition:
Performs responsible and varied clerical-administrative work or para-professional duties; assists patrons in using library services and facilities and maintains materials of a specific unit or library division.
General Duties:
Receives oral or written instructions from Supervisor. Plans work according to established procedures. Prioritizes tasks within work assignment. Allocates work to library clerks and pages. Performs work in special unit including Children's, Circulation, Reference, Technical Services or as assigned. Maintains specific materials, supplies or equipment. Responds to patrons or visitors request for information and assistance or refer inquiries to a Librarian. Charges and discharges library books, materials, and equipment. Inspects returned books, materials and equipment for damage. Follows prescribed routine in receiving compensation for overdue, damaged or lost library items. Assists persons in applying for library membership. Processes membership applications. Types cards, lists, reports, and other information. Prepares materials to promote use of Library. Operates computer terminal and auxiliary equipment in routine duties. Reports work accomplished to Supervisor.
Additional Duties:
Performs special duties as assigned including programming, basic reference, ordering of materials, serials maintenance, etc. Reserves books and materials. Makes minor repairs to books, materials and equipment. Relieves other employees as directed by Supervisor including responsibility for a unit in temporary absence of professional Librarian. Performs related tasks as assigned.
Supervised By:
Receives general supervision from a professional Librarian. Knowledge of basic office procedures, including filing, scheduling, posting and basic bookkeeping. Ability to follow written and oral instructions. Ability to acquire a working knowledge of regulations and procedures pertaining to library responsibilities. Ability to become proficient in using office and library software. Ability to maintain accurate files and records. Ability to perform accurate mathematical computations. Ability to deal cooperatively with others. Graduation from high school or GED and two years of public library work.
Preferred Qualifications:
Experience working with computers, printers, scanners, tablets, or other basic technology. Basic knowledge of Microsoft Office, email, internet browsers, and online applications. Ability to troubleshoot common computer, printing, and equipment issues. Ability to explain basic technology instructions clearly and patiently.
License or Certificate:
Not applicable.
Note:
The above is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility. NMEA Grade 10