Interlibrary Loan Lender

Interlibrary Loan Lender Job

ID296556

Location Statesboro, Georgia Full/Part TimeFull-Time Regular/TemporaryRegular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information Access Services Department Job Summary Perform the day-to-day functions of the library and assist librarians in the acquisition, preparation, and organization of information. Assist library patrons in accessing information. Primary duties will be to act as the ILL Lender for Henderson Library, providing returnable items and scans to other libraries around the globe. Secondary duties will be to cover shifts at the Welcome Desk and assist the Access Services Department as needed. Work schedule will be based on the needs of the ILL Librarian and Access Services. Responsibilities Provide assistance to visitors by working shifts on the Welcome Desk as needed Provide backup and support when needed by the ILL Borrower Process all RAPID lending requests for scans requested by member libraries in that group Process all OCLC Lending requests for books and scans requested by other libraries Provide assistance to the ILL Librarian by participating in departmental projects Deliver efficient delivery of services to patrons Coordinate with the ILL Librarian to develop standards, workflows, and procedures related to Interlibrary Loan In coordination with the ILL Librarian and the Head of Access Services, set expectations and standards for exemplary customer service Support library programming, events, and outreach and coordinate department involvement and participation; participate in library committees, attend workshops, webinars, and other learning opportunities Projects as assigned by the ILL Librarian, the Head of Access Services, or Dean of the Libraries Required Qualifications Educational Requirements High school diploma or equivalent Required Experience Three (3) or more years of related work experience Preferred Qualifications Additional Preferred Qualifications Ability to use ILLiad management software to process and request ILL items Preferred Experience Experience working in a library, preferably with ILLiad and/or Rapid Ability to use ILLiad management software to process and request ILL items Proposed Salary $17.55 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills