Public Services Assistant

CLASSIFICATION

non-exempt

GENERAL DESCRIPTION

Performs a variety of functions and tasks associated with Public Services under the professional guidance and supervision of the Public Services Supervisor and Assistant Supervisor.

EXAMPLES OF WORK

Register library cards, check in and out materials, update patron accounts Process interlibrary loans for patron pick up Help patrons with questions for computer lab and library services Help patrons with print station, photocopier, fax machine, and other equipment Help patrons with searching and finding materials Help patrons with using Wi-Fi and e-resources Answer basic informational and directional questions Assist with creating and promoting library events and services Shelve materials Shelf-read and clean various library collections Deliver outreach materials Assist with selecting items for outreach patrons May assist with readers' advisory and collection development May assist other departments as needed

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Excellent customer service skills, with experience preferred Ability to take initiative and manage time wisely Self-motivated and able to use good judgment Pleasant and effective professional communication Orderly, have an attention to detail, tactful, and able to adapt to changes Knowledge of alphabetical and numerical organization Proficiency with keyboarding, word processing, online communication, and web and database searching Prompt attendance and punctuality is essential

MINIMUM QUALIFICATIONS

High school diploma required. An associate degree is preferred. Proficiency with computers required Evening and weekend work required Kansas driver's license Ability to perform the essential physical and mental requirements of the position

PHYSICAL DEMANDS OF POSITION

Lifting and carrying up to 25 lbs. Pushing up to 60 lbs. of books on carts Sitting, standing, walking, climbing, stooping, bending, twisting, and reaching Talking and hearing Handling, processing, picking up, and shelving of materials

EQUIPMENT USED

Computers, telephone, fax machine, photocopier, audio/video devices, scanner, printers, self-check-in machine, self-checkout machines, and pickup lockers

WORK ENVIRONMENT

This position operates mainly indoors and in direct customer service situations. There will be some travel required and some work outdoors at programs and events. This is a fully onsite position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice and may include other duties as assigned. The Hutchinson Public Library provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 05/26/2026