Under supervision of a Department Coordinator, assist patrons using the makerspace and provide outstanding customer service. Assist patrons with their project from initial concept to final product Train patrons on all makerspace equipment, including all safety procedures Operate, maintain, calibrate, clean & troubleshoot makerspace equipment Track consumables & request more when appropriate Schedule equipment reservations for patrons Give tours of the makerspace Explain library policies Identify problem situations and seek help where appropriate to resolve the problem Perform related duties as required Skills, Knowledge and Abilities Proficiency with various hardware & software such as 3D printers, cutters, poster printer Excellent communication and customer service skills Excellent computer skills Strong interest in DIY making Ability to work independently Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism Education and Experience High school diploma

PHYSICAL ELEMENTS

Sustained periods of standing Regular use of computer keyboard and equipment with intricate parts requiring eye-hand coordination and finger dexterity Practice proper safety procedures with potentially dangerous equipment Ability to lift and move equipment weighing 30 lbs. Duties performed in an extremely busy and comparatively noisy library environment Regular schedule includes late afternoons, evening, and weekend hours The Town of Andover is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, members of the LGBTQ+ community, and persons with disabilities are encouraged to apply. The Town is committed to advancing its workforce culture of antiracism, diversity, equity, and inclusion.