PART-TIME SERVICE SPECIALIST

Position Summary The City of Three Rivers is seeking customer-focused and detail-oriented applicants for a Part-Time Service Specialist position at the Three Rivers Public Library. This role is essential to daily library operations and provides direct service to the public. The Service Specialist performs a variety of clerical and customer service duties, including circulation services, assisting patrons, and supporting general library operations. Essential Duties and Responsibilities Check in and check out library materials and equipment Provide basic reference, reader's advisory, and directional assistance to patrons Assist with issuing and updating library cards Process overdue notices and hold shelf notifications Support interlibrary loan requests Organize new materials and displays Complete daily statistics and documentation Answer phones and assist with renewals Perform photocopying and other clerical tasks Assist in maintaining a clean, safe, and welcoming library environment, including shared responsibility for general cleaning tasks such as restrooms and public spaces Maintain a welcoming and helpful environment for all library users Perform other duties as assigned Minimum Qualifications (Required at Time of Hire) High school diploma or GED Valid Michigan Driver's License Strong customer service and communication skills Basic Computer Efficiency Preferred Qualifications Prior library or customer service experience Strong computer and typing skills Associate degree or higher Schedule and Hours Up to 25 hours per week (including evenings and weekends) Typical schedule:

Tuesday:

2:45 PM

• 7:45 PM Wednesday 9:45 AM
• 2:30 PM (Meeting Weeks 2nd Wed of each month
• 1:00 PM
• 6:00 PM)

Thursday:

12:45 PM

• 5:45

PM Friday:

12:45 PM

• 5:45

PM Saturday:

10:00 AM

• 3:00 PM (Schedule subject to change based on library needs) Work Environment This position works primarily at the circulation desk and requires frequent interaction with the public, multi-tasking, and the ability to handle interruptions in a fast-paced environment.

Compensation and Benefits Union position (Teamsters Local 214, Library Unit) Starting annual salary: Starting wage: $13.73/hour Equal Opportunity Employer

EOE / AA / MF / H / V

City of Three Rivers Equal Housing Opportunity Equal Opportunity Employer