DEPARTMENT

Library

DATE POSTED

August 3, 2026

CLOSING DATE:

August 17, 2026

HIRING RANGE:

$19.60 - $20.15

POSITION NUMBER:

40001725; 40001725; 40001716

JOB TYPE:

Part-Time, Non-Exempt •Please note this is a TEMPORARY, part-time 10% FTE position. The person selected for this position will be hired for a period not to exceed eleven (11) months. •No benefits are associated with this position.

GENERAL DESCRIPTION

Provide relief and emergency coverage at all Durham County Library locations. Must be able to work a flexible schedule including days, evenings and weekends and have reliable transportation.

DUTIES AND RESPONSIBILITIES

Provide excellent customer service utilizing automated systems at all service points, including the children's, teens and information desks, computer areas, circulation and possibly on the Bookmobile or Tech Mobile. Provide reference and reader's advisory services for customers via phone, online chat, email and in person.\nAssist the public in the use of library resources and equipment, including online catalog and online resources.\nPerform a variety of duties that include, but are not limited to, issuing new library cards, processing reserves, collecting fees, shelving books, retrieving books from shelves, emptying book drops and checking in materials. Interprets library policies and procedures to the public.

KNOWLEDGE, SKILLS AND ABILITIES

General knowledge of current library policies, procedures and materials. Skill with library technology\nSufficient keyboard experience to use automated systems effectively.\nAbility to use personal computers, word processing software and email.\nMust be able to work independently with minimal supervision and as part of a team.\nAbility to communicate effectively both orally and in writing.\nAbility to understand and interpret library rules, policies and procedures.\nAbility to use a variety of office equipment.\nAbility to work pleasantly and effectively with people of all ages. Ability to establish and maintain pleasant and effective working relationships with other employees and library patrons.\nAbility to work with people with courtesy and tact in performing public contact duties.\nCommitment to excellence in customer service.

EDUCATION AND EXPERIENCE

High School Graduation or GED equivalent\nOne (1) year of customer service, clerical support or related experience preferred.

PREFERRED QUALIFICATIONS

Previous library experience highly desired. Ability to speak Spanish a plus.

PHYSICAL DEMANDS

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

AMERICANS WITH DISABILITIES ACT COMPLIANCE

\nDurham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

BACKGROUND CHECK STATEMENT

\nThis position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. 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