What You'll Be Doing Serve Your Community as a Library Assistant at our Richard B. Harrison Community Library or Wendell Community Library! Be the heart of daily library service as a Library Assistant, where you'll help community members discover books and resources, learn new skills, and feel welcome every time they walk through the door. As a vital member of our public service team, you will create positive experiences that spark curiosity, foster learning, and strengthen connections across our community. Key Responsibilities of a

Library Assistant:

Provide Outstanding Customer Service Work directly with the public at service desks, greeting customers with warmth and professionalism Assist patrons in locating materials, navigating the library, and understanding library policies Connect Customers with Library Resources Issue new library cards and help patrons access their accounts Promote library programs, services, and initiatives during customer interactions Offer readers' advisory and reference assistance to help patrons find books, information, and digital resources Support Technology and Digital Literacy Provide basic computer help, including assisting customers with printing, copying, and email Guide customers in using our digital collections and online catalog Collaborate with

Your Team:

Work closely with managers and colleagues to ensure smooth daily operations Contribute to a positive, supportive environment focused on exceptional service and community engagement Assist librarians in preparing materials, setting up spaces, and supporting program delivery to help create welcoming and enriching program experiences Current opportunities are at the following locations: Community Libraries Richard B. Harrison Community Library

• 1313 New Bern Ave.

Raleigh, NC 27610

Schedule:

Monday

• 12:00
• 5:00 Tuesday
• 4:00
• 9:00 Thursday
• 12:00
• 5:00 Friday
• 1:00
• 6:00 Every other weekend Wendell Community Library
• 207 S.

Hollybrook Road Wendell, NC 27591

Schedule:

20 hours each week, one weekend a month (Saturday and Sunday), at least 1-2 night shifts each week Please note that Library Assistants hired into these positions must have a strong interest and willingness to learn children's programming Part-time Library Assistants generally work a combination of morning, afternoon, and evening hours with a regular Saturday and Sunday rotation (may vary by location) https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions The person selected for this position must undergo a successful criminal background check and education verification, as well as submit fingerprints to the State Bureau of Investigation for a secondary criminal history record check. About Our Team Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes two to three million visitors annually. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County. For more information about WCPL programs, services, and positions, please visit: www.wake.

gov/libraries https:

//www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions-descriptions The Basics (Required Education and Experience) Associate's degree No specific experience required Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Public Library experience working on a service desk Customer Service or Bookstore experience Experience working directly with children, for some locations For some locations, Spanish-language skills desired How Will We Know You're 'The One'? Enjoys working with people and excels at providing customer service Possesses excellent interpersonal and communication skills Is energetic, motivated, and takes initiative Is detail-oriented, flexible, and adaptable to change Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth and has the ability to recommend titles and authors

About This Position Location:

Richard B Harrison Library Raleigh, NC 27610

Employment Type:

Regular Work Schedule:

20 hrs. per week, combo days, evenings, and regular weekend rotation

Hiring Range:

25.34

• 30.

10

Market Range:

25.34

• 30.

10 Please include ALL prior work experience on your application and resume.

Posting Closing Date:

7:00 pm on 10/30/2026