Minimum Knowledge, Skills, Abilities, and Other Characteristics :

• Ability to use MS Office Suite, Adobe Photoshop, and other software as required.
• Enthusiasm for continuing education.
• Show enthusiasm and commitment to excellent customer service, genuine public service orientation and ability to work with all age groups and diverse populations of patrons.
• Maintain an awareness of developments in the field of genealogical research.
• Excellent verbal and written communication.
• Typing, filing, basic math, and alphabetizing skills.
• Ability to follow verbal and written instructions.
• Ability to maintain confidentiality of information handled.
• Ability to establish and maintain effective relationships with staff and patrons.
• Ability to organize and prioritize workload.
• Ability to perform several tasks simultaneously and under pressure. Ability to operate and instruct others in operation of computers and other equipment.
• Ability to work independently and with a team.
• Ability to perform detail-oriented duties accurately.
• Ability to recognize and respond to potential dangers to patrons and staff. Demonstrate knowledge of books and information within the Preble County Room and able to communicate this to the public. Knowledge of current reference materials, resources, services, and programs.
• Knowledge of and ability to communicate library policies, procedures, and techniques to the public.
• Ability to perform the physical activities associated with this job.
• Flexibility in scheduling in regard to lunch breaks, length of workday, and event participation.

Essential Duties :

Provide exemplary customer service to customers by answering directional and reference questions, locating materials, monitoring behavior of library users, and ensuring that the library is neat and orderly. Keep informed in the current practices and developments in genealogical research. Ability to use a wide variety of genealogical research tools. Assist patrons in genealogy and historical research. Ability to use microfilm reader/scanner, laminator, copier, book binder, and digitization equipment. Perform clerical duties common to a library environment including collecting of fees, answering telephone, locating materials, etc. Enforce Library policy and procedures; provide direction, and problem solving. Assist with collection development, creating displays and promotions, weeding, etc. as assigned. Assist with planning and presenting Library programs for all ages when assigned. Build knowledge of local collection. Address customer complaints and concerns as appropriate. Shelve and sort materials. Knowledge of available resources related to technology including equipment, devices, social media, library website, and other digital content and audiovisual material that are offered by the Library. Prepare for opening and closing by turning on/off lights, equipment, alarms, and doors. Keep Branch Librarian or Manager on Duty informed as to any issues or problems. Help with setting up programs. Assist in maintaining the neat appearance of the library as needed. Fill photocopier and other equipment with paper and toner, clear paper jams, and notify Administrative Assistant for scheduled maintenance and more involved problems. All other duties as needed or as assigned.

Additional Duties :

• Add records to Preble County Genealogy Database as assigned.
• May attend library continuing education activities and/or represent the Library at conferences and area events.
• May represent the library at community outreach events such as parades, festivals, etc.

Benefits:

Retirement plan

Work Location:

In person