Location:

\nLibrary, PENNSYLVANIA\n

Deadline:

\n;\nPosting Details\nDo you have questions about the application process? If so, please refer to the Applicant FAQ's.\nPosition Information\n

Posting Number:

20260243V\n

Position Title:

Access Services Night Manager\nPosting Type Student\n

Hours/week:

8.5•15\n

Eligibility:

Work study preferred but open to all students\nSemester 2026-2027 Academic Year\nLocation Falvey Memorial Library\nDetailed Work Schedule Number of positions: 2\n

Department:

288-Falvey Library\n

Contact Name:

Lorraine Holt\n

Contact Phone/Extension:

610-519-4291\nPosition Summary Information\n

Job Description Summary:

Access Services Night Managers provide supervisory support to the Access Services department of Falvey Library. Night Managers are responsible for conducting the following tasks and procedures:\nManage library desk services independently during late night hours (Sunday•Thursday) and weekend hours.\nSupervise and manage undergraduate student desk staff.\nConduct circulation services, including supervisor policy overrides as needed.\nProvide basic to intermediate research assistance; conduct and interpret library catalog searches; refer patrons to subject librarian research services.\nAcquire and maintain knowledge of library policies; make informed decisions based on library policies, precedents, and operations.\nAssist with holds and interlibrary loan processing. Conduct additional library tasks as assigned.\nAssist patrons with library technology. Maintain and troubleshoot public printers, microfilm scanners, and book scanner technology. Maintain and troubleshoot service desk computers and technology.\nAssist patrons with computer hardware and software problems; refer patrons to UTS as needed.\nRespond to patron complaints and library disruptions, contact Public Safety and Access Services staff as needed.\nReport desk activities, situations, and issues that require follow-up to Service Desk Coordinators or appropriate Access Services staff.\nConduct closing procedures: secure library collections and materials, shut down and secure department areas, conduct preliminary closing walkthroughs, contact Public Safety for final closing walkthroughs.\nContact Public Safety for facilities, custodial, and emergency services, such as building maintenance or safety concerns.\n

Requirements:

Must be a currently enrolled graduate student at Villanova University.\nExcellent verbal and written communication skills; strict attention to detail and reliability are required.\nAbility to work and make decisions independently required.\nAbility to perform repetitive tasks with great accuracy and consistency required.\nExcellent interpersonal skills; able to handle difficult situations; customer service\nexperience preferred.\nExperience using hardware (laptops, pc's, printers, scanners, mobile devices), software (Windows, Mac, web browsers, Novasis, Webmail, Brightspace), and wireless network access preferred.\nFamiliarity with the library's catalog, journals, databases and web search engines preferred.\n

Additional Information:

Semester Library Service Hours\nMonday•

Thursday:

8am•12am\n

Friday:

8am•5pm\n

Saturday:

9am•5pm\n

Sunday:

12pm•12am\n

Building Wildcard Access:

24/7\nAll student employees must complete hiring paperwork online before they can be hired. Also, new student employees must go to the Human Resources Office in person to show original forms of employment authorization and identification required for the I-9 form.\n

Physical Demands Summary:

Prolonged sitting, standing, and walking for up to 4 hours at a time; frequent bending and lifting; able to lift 30 lbs. of library materials while moving/walking; pushing and pulling a book truck (4 wheels) of library materials weighing between 50 and 100 lbs.; ability to climb several flights of stairs on an occasional basis.\n

Wage Rate:

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