Circulation Service Assistant

Circulation Service Assistant Sumter County is Currently Seeking a Circulation Services Assistant for the Sumter County Library

Compensation:

$12.00 Per Hour Position Summary The Circulation Services Assistant provides frontline customer service to library patrons and supports the daily operations of the circulation department. This position assists patrons with checking materials in and out, renewing items, placing holds, registering library accounts, collecting payments, and answering general informational questions. The ideal candidate enjoys working with the public, demonstrates strong organizational skills, and is committed to providing excellent service to a diverse community of library users. Essential Duties & Responsibilities Provides courteous and professional customer service to library patrons. Checks library materials in and out and assists patrons with renewals, holds, and account maintenance. Registers new library users and ensures patron records are accurate and up to date. Collects fines, fees, and other payments in accordance with library procedures. Promotes library programs, services, and resources to patrons. Maintains book displays, including new materials and featured collections. Pulls reserved materials and notifies patrons when items are available. Assists with library programs, interlibrary loan services, and circulation-related projects. Performs opening, closing, and facility safety procedures. Assists at other library locations or service areas as needed. Performs related duties as assigned. Minimum Qualifications High school diploma or equivalent required. Additional education, training, or coursework beyond high school is preferred. Experience providing customer service in a public-facing environment preferred. Experience using standard office equipment and computer software. Ability to learn and utilize library-specific software and systems. Knowledge, Skills & Abilities Strong customer service and interpersonal skills. Excellent verbal and written communication abilities. Ability to work independently and collaboratively in a team environment. Ability to manage multiple tasks while maintaining accuracy and attention to detail. Ability to communicate policies and procedures clearly and professionally. Ability to establish and maintain effective working relationships with employees and the public. Commitment to serving individuals from diverse backgrounds and communities. Physical Requirements Ability to stand, walk, bend, reach, and perform repetitive motions throughout the workday. Ability to lift and carry materials weighing up to 50 pounds. Ability to push loaded book carts weighing more than 100 pounds. Ability to safely handle library materials and equipment. Work Environment Work is performed primarily in a public library setting. Frequent interaction with patrons, staff, and community members. Schedule may include daytime, evening, and weekend hours. Work may involve occasional deadlines and periods of increased public activity. Regular movement throughout the library is required. Benefits Sumter County offers a competitive benefits package for eligible full-time employees. Benefits may include health, dental, and vision insurance, participation in the South Carolina Retirement System, paid holidays, vacation and sick leave, life insurance, employee assistance programs, and other County-sponsored benefits. Benefit eligibility, coverage, and participation are subject to applicable plan provisions, County policies, and eligibility requirements. Sumter County reserves the right to modify, amend, or discontinue benefits in accordance with applicable laws and policies.