Provides courteous, professional customer service while maintaining patron confidentiality. Performs circulation functions including check-out, check-in, holds, library card registration, fines, and cash handling. Provides readers' advisory, basic reference, and technology assistance. Assists patrons with computers, printing, Wi-Fi, Microsoft Office, mobile devices, eBooks, online databases, and digital resources. Shelves, shelf-reads, shifts, and maintains collections using the Dewey Decimal Classification System. Opens and closes the library and assumes responsibility for the building when assigned. Maintains accurate statistics and records Supports collection maintenance, displays, merchandising, and special projects. Maintains a clean, safe, welcoming, and organized library environment. Performs other related duties as assigned. Plans, promotes, presents, and evaluates educational and recreational programs for children, teens, and families. Coordinates Summer Reading and seasonal programming. Develops early literacy, STEAM, family engagement, and lifelong learning activities. Works collaboratively with schools, childcare providers, homeschool groups, community organizations, and City departments. Creates displays, promotional materials, and approved social media content supporting library programs. Selects, evaluates, and weeds youth collections in coordination with the Library Director. Conducts library tours and outreach presentations. Works outdoors during community events and summer activities as needed.

Qualifications:

Excellent customer service and interpersonal skills. Strong verbal and written communication. Ability to organize multiple projects and meet deadlines. Knowledge of library operations and integrated library systems preferred. Proficiency with Microsoft Office and common office technology. Ability to adapt to changing technology and priorities. Ability to work independently and collaboratively.

Qualifications and Educational Requirements:

High School Diploma or GED required. Minimum two (2) years of experience working with children, teens, or families in a public library, school, childcare, museum, recreation, or educational setting. Minimum two (2) years of customer service experience. Experience planning educational or recreational programming. Associate degree or higher preferred. Library experience and Integrated Library System experience preferred.