Access Services Coordinator

Access Services Coordinator University of Utah Health

• 4.1 Salt Lake City, UT Job Details Full-time $9.62
• $17.

17 an hour 1 hour ago Benefits Retirement plan Qualifications Microsoft Word Library collection arrangement Microsoft Excel Library management software Microsoft Outlook Shelving (library and archives technical processing) Answering patron inquiries Faculty collaboration Mid-level Customer inquiry handling Client invoicing Staff training Data entry Microsoft Teams Clerical experience Collection management 2 years Communication skills Cross-functional communication Full Job Description Details Open Date 04/20/2026 Requisition Number

PRN44790B

Job Title Library Specialist Working Title Access Services Coordinator Career Progression Track B Track Level FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Variable Work Schedule Summary Monday-Friday VP Area Academic Affairs Department 00096

• College of Law
• Dean Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range 9.62 to 17.17 Close Date 06/30/2026 Priority Review Date (Note
• Posting may close at any time) Job Summary Under the supervision of the Acquisitions & Access Services Librarian, the Access Services Coordinator tracks the library services of Circulation, Interlibrary Loan ( ILL ), and physical Course Reserves.

Assists the Service On Site ( SOS ) team at the Information Desks with library-related processes and troubleshooting. Follows established policies and practices in conjunction with applying general library knowledge in completing assigned tasks.

Responsibilities Circulation duties:

Tracks hold and delivery requests for campus libraries' and ILL items daily. Performs book-drop retrievals and reshelving of library materials daily Organizes and maintains the library materials in the Course Reserves room, including the Reserve shelves, the Hold shelf, and electronics charging cords. Processes and maintains physical Course Reserves items Serves as a liaison between patrons, library staff/management, and library faculty Tracks and reconciles overdue and lost items. Resolves or triages SOS inquiries, patron inquiries, and Circulation-related issues. Coordinates with the counterparts of the other campus libraries (Marriott Library, Eccles Health Science Library, and McKay Music Library) to provide seamless campus delivery service Creates hold/delivery requests of campus libraries' and ILL items for Law faculty members and delivers the items to their faculty mailboxes. Cares for physical library materials and identifies and reports problems. Interlibrary Loan ( ILL ) duties: Tracks ILL requests with ILLiad and Alma. Processes ILL requests by verifying the ownership of requested materials, sends out ILL requests for materials not owned by Faust Law Library, and receives and returns materials from/to other libraries. Reconciles overdue ILL items and creates invoices for the borrowing libraries.

Other duties:

Maintains the Library Bulletin Board to promote library collections, services, events, or databases weekly. Maintains the Faculty Publication in the Display Case and the Dean's Suite, and updates/rotates them monthly. Assists and collaborates with the Acquisitions & Access Services Librarian with collection-related tasks. Maintains good communication with the SOS team members and their supervisor, and coordinates with the SOS team supervisor as needed. Participates in SOS training to provide basic library training. Maintains and updates documentation related to assigned duties. Takes Reference shifts as needed. Other duties as assigned. Work Environment and Level of Frequency typically required

Nearly Continuously:

Office environment. Physical Requirements and Level of Frequency that may be required

Nearly Continuously:

Sitting, hearing, listening, talking.

Often:

Repetitive hand motion (such as typing), walking.

Seldom:

Bending, reaching overhead. Work Environment and Level of Frequency typically required

Nearly Continuously:

Office environment. Physical Requirements and Level of Frequency that may be required

Nearly Continuously:

Sitting, hearing, listening, talking.

Often:

Repetitive hand motion (such as typing), walking.

Seldom:

Bending, reaching overhead. Minimum Qualifications Two years library, data entry, clerical or related experience required or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required. Familiarity with a foreign language may be preferred in some areas. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Detail-oriented, organized, collaborative, and self-motivated. Ability to communicate and coordinate work with others and establish and maintain effective working relationships within the department and beyond. Experience using library systems such as Alma, Primo, and ILLiad Knowledge of library operations, library collection and its management practices, and the Library of Congress classification system. Basic skills in Microsoft Outlook, Teams, Word, and Excel. Experience at an academic library. Experience in customer service. Type Benefited Staff Special Instructions Summary Additional Information The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page . Online reports may be submitted at https://oeo.utah.

edu https:

//publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.