Sculpture Garden Coordinator

Why NOMA? The New Orleans Museum of Art is one of the city's most celebrated cultural institutions, home to an internationally recognized collection of fine art and the beautiful Besthoff Sculpture Garden. NOMA is dedicated to inspiring lifelong learning through the arts, preserving artistic excellence, and creating meaningful visitor experiences for all who walk through our doors. Joining NOMA means becoming part of a passionate team committed to creativity, community engagement, and cultural enrichment in one of the most vibrant cities in the world. Position Summary The Sculpture Garden Coordinator is a visitor service-oriented, multi-faceted role responsible for the daily supervision of Sculpture Garden Attendants (SGAs), administrative support, and facility oversight within the Sculpture Garden. This position provides operational assistance to the Sculpture Garden Manager and helps ensure an exceptional visitor experience through effective team leadership, organization, and maintenance support. Essential Job Responsibilities Deliver exceptional visitor experiences through excellent interpersonal and customer service skills Provide guidance and supervision to Sculpture Garden Attendants during designated shifts Assist the Sculpture Garden Manager with daily administrative tasks Develop and complete special projects assigned by supervisor Monitor office volunteers and address questions or concerns Assist in developing and supporting Sculpture Garden programming and events Coordinate recurring horticultural volunteers and group service days Identify and report facility irregularities including fire hazards, leaks, unsecured doors/windows, and safety concerns Monitor restroom cleanliness, trash bins, and safety supply inventory Enforce museum policies in a friendly and professional manner Restock supplies, visitor guides, and store merchandise as needed Write incident reports for damages, accidents, or injuries Minimum Qualifications High school diploma required; Bachelor's degree preferred Minimum of two (2) years of customer service experience Interest in visual arts and museum work Knowledge, Skills, and Abilities Ability to multitask effectively in a dynamic environment Strong interpersonal skills and patience when interacting with the public Ability to represent the museum with integrity, ethics, and professionalism Commitment to supporting museum policies and management decisions positively Interest in art and art history with willingness to learn about exhibitions, collections, and programming Ability to remain calm under pressure and resolve conflicts tactfully Strong communication skills with diverse audiences of all ages and backgrounds Ability to enforce policies assertively while maintaining professionalism Ability to work collaboratively with colleagues, artists, donors, volunteers, and the public Physical Requirements Ability to lift up to 15 lbs. occasionally Ability to stand and remain on feet for the duration of a shift Extensive physical mobility, including patrolling multiple gallery posts Ability to assist staff and visitors in emergency situations Must communicate clearly verbally and via radio Ability to work in varied indoor and outdoor temperatures Equal Opportunity Employer The New Orleans Museum of Art is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. NOMA does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.