LICENSING SPECIALIST - CHILD CARE OPS

LICENSING SPECIALIST

•CHILD

CARE OPS

State of Florida•Children and Families•3.5 Alachua, FL Job Details Temporary 2 hours ago Qualifications Computer operation Customer service Computer literacy Filing Mid-level Decision making Conflict management Investigative reports

Full Job Description Requisition No:

874956

Agency:

Children and Families Working Title:

LICENSING SPECIALIST

•CHILD

CARE OPS

•60932422

Pay Plan:

Temp Position Number:

60932422

Salary:

AGENCY TO UPDATE

Posting Closing Date:

05/15/2026 Total Compensation Estimator Tool Makes contacts with Child Care Operators to Monitor, Regulate, Investigate and Licensed Responds to allegations of Licensing standard violation Opens, maintains and closes files related to Child Care operations Explains child care licensing processes to prospective operators & current operators Explains rights and responsibilities to operators and families they service Reports indication of abuse, neglect and/or abandonment to Florida Abuse Hotline Performs related work as required Ability to manage and resolve conflicts, grievance, confrontations or disagreements in a constructive manner to minimize negative personal impact Displays high standards of ethical conduct Ability to identifies problems, determine safety in the child care setting and use sound judgment to generate and evaluate adequacy of safety in the child acre setting to make recommendations Ability to maintain composure and perform effectively under stressful conditions Ability to leverage the information available even if all the facts are not provided to make the best decision possible. In addition, having the ability to adjust one's actions in relation to other's actions Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques Ability to manage one's own time Knowledge of professional ethics relating to Social Services, Child protection and Counseling Knowledge of interviewing and observation techniques Ability to conduct risk and safety investigations Ability to plan, organize and coordinate work assignments Ability to understand and apply relevant laws, rules, regulations, policies and procedures Ability to actively listen to others Ability to communicate effectively Ability to maintain well-executed case files Ability to establish and maintain effective working relationships with others Ability to utilize computer systems Ability to write clear and accurate investigative reports Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.