Client Care Specialist 2

Client Care Specialist 2 AIDS Healthcare Foundation - 4.2 Baltimore, MD Job Details Full-time 12 hours ago Benefits Health insurance Qualifications Sample preparation Collecting samples for laboratory testing Patient charting Patient referrals Full Job Description

WHO WE ARE

AMAZING

INDIVIDUALS WORKING FOR POSITIVE PEOPLE

at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare Foundation is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of

HIV/AIDS

medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them. AHF's core values are: Patient-Centered Value Employees Respect for Diversity Nimble Fight for What's Right Benefits at AHF AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

YOUR CONTRIBUTION TO OUR SUCCESS!

A Wellness Client Care Specialist 2 (WCCS2) contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics. A WCCS2 is a hybrid role providing courteous, confidential, and professional support to members within wellness programs. A WCCS2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, WCCS2s contribute to a positive experience, fostering trust and loyalty. You will be a passionate advocate for our top initiatives. To be successful as a WCCS2 it is crucial to ensure that the AHF core Values and Mission stay top of mind with all that your do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. AHF has a collaborative organizational structure where staff are accountable to multiple leaders. The WCCS2 will work as a part of a close knit team to focus on comprehensive patient care by collecting medical histories, managing tests/screenings, recording vitals, and addressing health complaints. They will facilitate patient registration, appointment management, and electronic chart creation. The role requires proficiency in data documentation, including referrals and reports. A valid phlebotomy license or medical assistanct certificate is necessary, with skills in venipuncture and sample collection, including blood and other specifmens, preparing them for laboratory analysis.

Licenses/ Certifications:

Valid Phlebotomy license or MA certificate.

AHF Commitment:

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.