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Client Manager / Marketing Specialist Home Care Agency
Job
Pure Heart Homecare Staffing Agency LLC
Remote
Full-Time
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Job Description
Client Manager / Marketing Specialist - Home Care Agency Pure Heart Homecare Staffing Agency LLC Irvine, CA Job Details Part-time | Full-time $20 - $25 an hour 1 hour ago Benefits Flexible schedule Qualifications Digital marketing campaign setup Interpersonal skills Collaboration Sales experience within healthcare Client base expansion experience Attention to detail Customer relationship management Stakeholder relationship building Full Job Description Responsibilities Identify business development opportunities and build long-term client relationships. Cultivate and maintain strong relationships with referral sources including hospitals, physicians, and case managers Conduct regular client check-ins and visits to ensure satisfaction and address needs Assess client care requirements and develop/update personalized care plans with caregivers. Match clients with suitable caregivers based on skills, experience, and preferences Collaborate with marketing staff to create outreach campaigns, marketing materials community outreach efforts to promote services Manage digital presence including social media and Google Business Profile to generate leads and enhance agency visibility Monitor client feedback and resolve issues promptly to maintain high satisfaction levels Maintain accurate documentation of client interactions, care plans, and service delivery Coordinate with internal teams to ensure smooth onboarding and ongoing service quality Assist in scheduling client visits and transportation logistics when necessary Qualifications Minimum 3-5 years' experience in healthcare sales, business development, or marketing (home care or senior services preferred) Proven track record in homecare industry and preferably who can bring in new clients and who comes with an established client. Strong communication and interpersonal skills; bilingual in Spanish and English preferred Proficient in digital marketing strategies and tools Self-motivated, goal-oriented, and able to work independently in a flexible environment Ability to build relationships across multiple stakeholders including clients, caregivers, and healthcare professionals Skilled in managing multiple priorities and maintaining attention to detail Key Skills Client relationship management and business development Marketing strategy creation and execution Excellent verbal and written communication skills Networking and community engagement Digital marketing and online brand management Problem-solving and conflict resolution Preferred Established contacts within local healthcare providers and hospitals Valid driver's license and reliable transportation for client visits Compensation & Schedule Base Pay + Commission commensurate to performance Flexible schedule (Part-time / Full-time) Required Credentials (All items listed below MUST be provided): Home Care Aide Registry Number (HCA) Current valid ID or Driver's License Social Security Card •If your SS card has restrictions (e.g., "Valid for work with DHS authorization"), please provide supporting documentation. Permanent Resident Card or Employment Authorization (if not a U.S. citizen) TB Clearance Proof of Car Insurance (required for driving PCAs) Livescan Clearance (Fingerprinting for criminal background clearance)