Program Aide (Overnight Shift)

We are looking for a dependable Program Aide (Graveyard) to support daily front desk operations for a community-focused housing program in South San Francisco, California. This Long-term Contract opportunity is ideal for someone who brings a calm, service-minded approach to guest interactions while managing administrative tasks in a fast-paced setting. The person in this role will help maintain an organized, welcoming environment and provide consistent support to clients, visitors, and onsite staff.

Responsibilities:

• Welcome visitors and clients at the front desk, provide guidance, and create a detail-focused first impression during overnight coverage.
• Manage client check-in and check-out activity while keeping records accurate and up to date.
• Receive, sort, and distribute incoming mail, packages, food deliveries, and donated items to the appropriate areas.
• Enter information into internal records promptly and maintain organized documentation for daily operations.
• Support clients with routine needs such as medication-related assistance in accordance with site procedures.
• Restock common area and day room supplies to help keep shared spaces prepared for use.
• Monitor the facility by completing interior and exterior rounds and reporting concerns as needed.
• Help maintain site standards by reinforcing community rules and documenting incidents or notices when necessary.
• Provide coverage for team members during meal and rest breaks to ensure uninterrupted front desk support.