Program Assistant III - Treasurers Office

Position Title:

Program Assistant III -

Treasurer's Office Job Group:

Professional & Scientific Required Minimum Qualifications:

High school diploma or equivalent and 5 years of related experience

Preferred Qualifications:

Experience with banking processes, procedures, rules, and regulations Higher education experience in an office environment Front facing customer service experience

Job Description:

Summary The Treasurer's Office at Iowa State University (ISU) is currently seeking qualified candidates to fill a Program Assistant III position. This position assists the Office in maintaining accurate records of payments by consulting with the University's Receivables Office, Office of Student Financial Aid, Office of the Registrar, and other various University departments to properly manage and apply payments. This role also researches questions to provide information and advice to students, parents, and authorized third parties regarding payment of the University bill and works with financial institutions to research and resolve returned or incorrectly applied student, parent, faculty, and/ or staff payments.

Responsibilities for this position include:

Drafting letters to financial institutions for validation of authorized account signatories Assisting with daily banking processes and settlements Maintaining databases for on-campus merchant credit card program, monthly fee reconciliation, and outgoing wires Monitoring the Treasurer's Office general email to ensure timely and accurate responses to inquiries and requests Assisting in maintaining the Treasurer's Office website to ensure information is current Supporting internal and external senior level personnel as well as ensuring diplomatic proceedings with complex financials impacting the University The successful candidate must be analytical, innovative, professional, organized, have strong written and verbal communication skills, and work well alone and as a member of a team. Knowledge of banking processes is highly desirable. The ideal candidate will possess the ability to communicate, advise, and negotiate with a diverse group of staff, students, and the general public regarding procedures, rules, and regulations. They will demonstrate the ability to de-escalate challenging situations and effective problem-solving skills. A strong candidate needs to be proficient in Microsoft Word Excel and Outlook. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:

Regular Number of Months Employed Per Year:

12

Month Work Period Time Type:

Full time

Pay Grade:

PS805

Application Instructions:

To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter Applications will be accepted until the position is filled.

Please Note:

To receive full consideration, applications should be received by April 19, 2026. If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or

Toll Free:

1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:

April 10, 2026

Posting Close Date:

Job Requisition Number:

R18978 By focusing on the future and providing the best student experience possible, Iowa State University attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu. If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or

Toll-Free:

(877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942. General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.