Please see Special Instructions for more details. 1. $18.50 per hour; maximum 28 hours per week. 2. Official transcripts required prior to employment (if applicable). 3. Recommended hire will be subject to pre-employment screenings 4. Triton College is an

AA/EOE 5.

Please note that this is a grant-funded position 6. This is a temporary, grant-funded position scheduled to end on 9/30/2027 or until grant funding concludes, whichever occurs first Posting Details Posting Summary Posting Number S00657P Position Title Program Assistant - Early Alert & Intervention Position Type Hourly Department Academic Success Essential Function Under the direction of the Director of Early Alert and Intervention, the Early Alert Program Assistant provides data-informed, proactive student support services to improve course success, persistence, and sense of belonging among Triton College students.

Qualifications Minimum Qualifications:

Education:

High school diploma

Experience:

Customer Service experience a plus. Responsibilities 1. Daily review and processing of early alert flags, automated absence notifications, and department referrals submitted via CRM Advise and faculty channels. 2. Conduct direct, multi-channel outreach (phone, email, text, in-person meetings) to students. 3. Facilitate warm handoffs and track referral completion to the Academic Success Center, Troy Care Collective, Financial Aid, Counseling, and more. 4. Assist the Director in day-to-day coordination and task assignments for Student Assistance Work-Study students. 5. Maintain accurate, timely interaction notes in CRM Advise, track student intervention milestones, and assist in compiling semester-end persistence and course completion analyses. Posting Date 10/12/2026 Closing Date Special Instructions to Applicants 1. $18.50 per hour; maximum 28 hours per week. 2. Official transcripts required prior to employment (if applicable). 3. Recommended hire will be subject to pre-employment screenings 4. Triton College is an

AA/EOE 5.

Please note that this is a grant-funded position 6. This is a temporary, grant-funded position scheduled to end on 9/30/2027 or until grant funding concludes, whichever occurs first Quicklink for Posting https://jobopenings.triton.edu/postings/2602 Supplemental Questions Required fields are indicated with an asterisk (

•). Required Documents Required Documents Resume Optional Documents Cover Letter