Program Assistant

Program Assistant Cascade Health•3.4 Eugene, OR Job Details $19.10•$28.64 an hour 1 hour ago Qualifications Collaborate with healthcare professionals Computer operation Workers' compensation law Maintaining an organized workspace Insurance prior authorization Phone communication Computer literacy Greeting customers Mid-level Windows Medical scheduling High school diploma or GED Medical administrative support Task prioritization Data entry Cleaning Workers' compensation Patient interaction Typing Office management Patient charting Managing patient records Communication skills Client interaction via phone calls Full Job Description Responsible to:

Physical and Occupational Therapy Manager Hours:

32 hours/week

Schedule:

Monday•Friday, varies•5:30

PM Pay Range:

$ 19.10•28.64

Job Summary:

Directly responsible for all office management activities related to the daily operations of the Physical Therapy department. Performs routine office procedures, including greeting patients, scheduling patient appointments, typing, answering the telephone, taking messages, filling out forms, getting prior authorization for treatment, and answering requests for information from insurance companies. Provide exceptional customer service to departmental patients. Provide support to, and function as an integral member of, an interdisciplinary rehabilitation team.

Education & License Requirements:

High school diploma required, and three years of healthcare-related work experience preferred. Knowledge of the workers' compensation system preferred.

Minimum Qualifications & Experience:

Must have experience with PC and windows-based programs and the ability to organize work projects, prioritize, problem solve, and function independently. Keyboarding skills adequate to accomplish required departmental data entry.

Desired skills include:

Good communication and excellent interpersonal skills required. Ability to maintain professional demeanor and confidentiality in dealing with others. Ability to handle detailed workload appropriately and assure follow through. Must be able to multi-task and work in a fast-paced environment.

Essential Job Functions:

Obtain prior authorization for various screening, testing, and assessments ordered. Prepare patient charts, schedule appointments, and register patients. Send and receive medical records and reports to/from insurance companies or billing. Provide attentive customer service to departmental patients. Collect and record payments from patients. Answer phones and return calls in a timely manner. Provide support to, and function as a member of, an interdisciplinary rehabilitation team. Perform other duties as assigned.

Marginal Job Functions:

Light cleaning and assistance with departmental space organization Employment Application Please direct your transfer request or application to Cascade Health Human Resources. Email as an attachment to , Fax to 541-228-3165 Mail to 2650 Suzanne Way, Suite 200, Eugene, OR 97408. If you have any questions, please contact us as 541-228-3127.