Program Assistant

Program Assistant 2.6 2.6 out of 5 stars 1700 SE 12th Ave Ste 101, Amarillo, TX 79102 Saint Francis Ministries, Inc. 136 reviews The Program Assistant provides receptionist duties and support services such as case filing, copying, and scanning documents. Provides quality customer service when greeting individuals either by phone or in person Provides technical assistance with distributing and sorting mail, assembling packets, and send and receiving information Gathers, reviews and maintains client information for files and assures compliance standards are met Assists with keeping children and family information up to date in the client management system May purchase and maintain office inventory May take minutes at meetings Assures confidentiality of all data and information Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours Maintain strict confidentiality of client's personal and health information and agency propriety data, adhering to HIPPA regulations and company policies Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms Is knowledgeable of and follows all safety procedures. Reports unusual incidents through appropriate Risk Management, clinical and Ensures clients' rights are protected

Requirements:

High School diploma or equivalent 6 months experience working in teams and the public or related experience. Mandated Reporter. Ability to work flexible schedule. Demonstrates effective written and verbal communication skills. Handles multiple priorities. Organizational skills Clerical skills, including filing, and typing. Computer skills including knowledge of spreadsheets, databases and word processing. Independent discretion/decision making within the scope and responsibility of the position. Manages emotions and can make decisions under pressure. Manages stress appropriately. Works alone effectively. Works near others and/or in a distracting environment. Works with other effectively/teamwork. Ability to work with diverse populations. Understands and practices Universal Precautions.