AQUATICS PROGRAM ASSISTANT

AQUATICS PROGRAM ASSISTANT

City of Newport News

• 3.

7 Newport News, VA Job Details 9 hours ago Qualifications Computer operation Word processing Computer literacy Safety regulations High school diploma or GED Task prioritization Decision making Productivity software Full Job Description

JOB DESCRIPTION AQUATICS PROGRAM ASSISTANT RECREATION PROGRAMS DIVISION PARKS, RECREATION, AND TOURISM

Human Resources Newport News, Virginia Department

GENERAL STATEMENT OF RESPONSIBILITIES

Under general supervision, this position performs routine administrative duties. Reports to an Administrative Technician.

ESSENTIAL JOB FUNCTIONS

Performs routine administrative support work such as coordination of aquatics class registration, yearly memberships and daily passes. Collects, processes, and records financial information and transactions for fees collected. Conducts facility tours; interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances. Answers telephone; ascertains nature of call and refers to appropriate individual or provides appropriate assistance based on knowledge of situation or researches to obtain more complete information. Operates standard office equipment to include computers, copiers and fax; maintains an inventory of related office supplies. Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City's Values. Employees are also expected to lead by example and demonstrate the highest level of ethics.

REQUIRED KNOWLEDGE

 Office Administration

• Knowledge of office systems, practices, procedures and administration. Knowledge of general office equipment and personal computers to include word processing, spreadsheet, and related software.  Customer Service
• Considerable knowledge of principles and processes for providing customer service. This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.  Safety
• Knowledge of occupational hazards, safety precautions, and safety regulations related to recreational activities and other work related precautions.

PC # 62681 Page 1 of 2

Revised:

09/01/2021 REQUIRED SKILLS  Interpersonal Relationships

• Develops and maintains cooperative and professional relationships with employees and all levels of management.  Judgement/Decision Making
• Uses logic and reasoning to understand, analyze and evaluate situations; and exercise good judgement to make appropriate decisions.  Computer Skills
• Utilizes a personal computer to effectively complete a variety of administrative tasks with reasonable speed and accuracy.

REQUIRED ABILITIES

 Communication

• Ability to effectively listen and understand information and ideas being presented verbally and in writing.  Time Management
• Ability to plan and organize daily work routine.

Ability to establish priorities for the completion of work in accordance with sound time-management methodology.

EDUCATION AND EXPERIENCE

Requires a High School diploma or equivalent, with any combination of education, experience or training that equates to proven knowledge, skills and abilities (generally obtained through one year of work experience in an administrative or customer service role).

ADDITIONAL REQUIREMENTS

An acceptable general background check to include a local and state criminal history and sex offender registry check.

PHYSICAL REQUIREMENTS

 Requires the ability to exert light physical effort in sedentary to light work.  Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).  Tasks may involve extended periods of time at keyboard or work station.

SENSORY REQUIREMENTS

 Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.  Some tasks require the ability to communicate orally.

ENVIRONMENTAL EXPOSURES

Essential functions are regularly performed without exposure to adverse environmental conditions. PC # 62681 Page 2 of 2

Revised:

09/01/2021