DD Program Assistant- On Call

The Job Coach & DD Program Assistant supports facility-based job training for individuals with disabilities within a Goodwill retail environment and in community settings. This role assists participants with skill development, task completion, and behavior management to help them successfully transition from a Goodwill training environment to independent community employment. The position builds and maintains positive, professional relationships with participants, parents/guardians, educators, vendors, funders, and Goodwill retail staff. It is also responsible for maintaining accurate and timely participant case notes and documentation in accordance with Agency standards. What will you do in this job? Maintain contact with participants and community employers (including community work-experience training sites) to ensure job match/training meets the needs of both the participant and employer. Act as an advocate on behalf of individuals served by the Agency; may perform intermediary dispute resolution between participant and employer as work situation dictates; negotiate work schedules, job tasks and accommodations (if necessary) on behalf of individuals served. Maintain on-call availability between 7:00 am and 8:00 am Monday- Friday and report to the worksite within one hour when contacted. This includes responding promptly to calls, messages, or notifications and arriving prepared to perform assigned duties as needed. Perform job coaching to individuals with disabilities who need to learn job tasks on an individualized basis. Maintain case notes, participant follow-up, documentation and filing of appropriate data in established formats as required. Supervises, assists, guides and supports individuals with disabilities receiving job-training services at a Goodwill retail facility. Supports person centered training goals and employment plans and ensure that progress is being made. Implements appropriate behavior supports, including written Functional Assessments and Positive Behavior Support Plan as required. Network and coordinate resource/support services with appropriate providers. Model and coach for exemplary relationships between retail employees and program participants. Maintains healthy working relationships with funders, vendors, transportation and residential providers, parents and guardians. Follows policies and procedures as established by the Developmental Disabilities Administration, specifically those required by DDA Policy 6.13, and all other contractual requirements.

Compensation and Benefits Starting rate:

$21 per hour followed by eligibility for annual performance based increases with maximum pay of $23.62. Highest pay as a result of ongoing good performance and years of service. Quoted with three years of experience at Goodwill.

Paid Vacation and Sick Leave:

Accrued based on hours worked. Paid Time Off (PTO): Twelve hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.

Additional Longevity PTO:

Earned on the anniversary date of hire, based on full- or part-time status.

On-Demand Payment:

Access to earned wages before payday.

Bonus Opportunity:

Based upon performance and prorated based upon hire date.

Technology Stipend:

Each pay period commensurate with anticipated personal technology use for business. Access to

Financial Assistance:

Support for training, education, and career development to help employees advance in their professional growth.

Retirement Savings Plan:

Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

Work Schedule:

Full-time nonexempt position. Days and hours are dependent on business needs, but will occur primarily Monday through Friday. The job location will be in Tri-Cities, WA (We have several stores throughout the Tri-Cities that this position would be supporting.)

Application Information:

Please be sure to answer ALL of the online screening questions. Incomplete applications will not be processed. This is an important part of the process of getting to know you. Additionally, after applying Goodwill contacts candidates directly through the e-mail address provided at application. As an employer who welcomes and trains vulnerable adults in the workplace, a background check is run at the permission of the finalist candidates. Each finalist will receive a copy of their report directly from the third party agency who completes the check. This report is sent directly to the e-mail address you specify on your background check authorization. A description of your rights under the Fair Credit Reporting Act and dispute instructions are also included. Information about specific automatic disqualifying pending charges or convictions may be found in

WAC 388-113-0020.

To be clear a candidate with a disqualifying pending charge or conviction cannot be hired. Requirements Please apply if you… Have the agility to work both independently and in collaborative teams. Are a self-starter with personal drive and initiative. Have excellent written and verbal communication skills. Possess the ability to negotiate and influence. Possess attention to detail and thrive in a time sensitive environment. Are a creative problem-solver. Are passionate about providing high quality customer service. Interact positively with ethnically, culturally, economically, and disability diverse populations. Want to be part of an energetic, positive leadership team whose focus is innovation and excellence. Are committed to working in a drug-free work environment. Can pass an established background screening process. Possess a valid state-issued driver's license for at least three (3) years, good driving record, ability to provide own transportation, and proof of current automobile insurance.

Job Type:

Full-time Pay:

$21.00 - $23.62 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Paid time off People with a criminal record are encouraged to apply Application Question(s): Have you held a driver's license for at least three years and do you have a driving record indicating you would safely operate vehicles? Please tell us about any experiences you have had working with individuals with disabilities. Please describe work you have done in the past where you have been responsible for providing patient, high quality customer service. Have you ever worked for Goodwill Industries of the Columbia before? If yes, when and why did you leave? Do you have relatives or a member of your household working for Goodwill Industries of the Columbia now? If yes, please provide the name of your relative and relationship.

Work Location:

In person