Program Assistant On Duty
Location:
Milwaukee, WI
Pay:
$12.50 per hour
Job Type:
Full-time- 40hrs/weekly
Schedule:
Flexible schedule including evenings, weekends, overnight shifts, and holidays as needed
Benefits:
Insurance & Financial
- Comprehensive medical, dental, vision, and hearing coverage
- Prescription drug plan
- Voluntary life insurance
- Competitive pension plan
- 403(b) retirement savings plan (immediate eligibility) Paid Time Off
- Vacation days (accrual begins after first month, eligible after 90 days)
- Paid sick days
- Personal days
- Floating holidays
- Paid holidays (immediate eligibility) About the Role
At The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery.
As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards. What You'll Do Maintain a safe, secure, and orderly environment within the facility
Monitor beneficiary activity, movement, and adherence to program rules and schedules
Conduct facility rounds, bed checks, and building walkthroughs
Respond to incidents and complete required reports and documentation
Assist with beneficiary orientation, guidance, and general support
Lead house meetings and communicate program expectations and updates
Support intake processes, including assessments when needed
Oversee medication call procedures and ensure proper documentation
Administer required testing (e.g., breathalyzer or urinalysis) as needed
Supervise beneficiaries assigned to work therapy tasks and provide guidance
Provide transportation for beneficiaries when assigned, following safety guidelines
Complete daily reports and accurately document program activities and incidents
Support recreational and program activities when scheduled Training Provided Paid training on program policies, procedures, and safety protocols
Ongoing coaching and support from leadership
Opportunity to build experience in human services and program operations Why Join Us Mission-driven work that supports recovery and community impact
Opportunity to make a meaningful difference in people's lives
Supportive, team-oriented environment
Employee Assistance Program and additional benefits
What You'll Need
Required Ability to maintain safety, security, and organization within a residential program environment
Reliable attendance and punctuality
Strong communication and interpersonal skills
Ability to remain calm and respond effectively in emergency or high-pressure situations
Basic math and computer skills, including data entry and reporting
Ability to follow policies, procedures, and program guidelines
Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays
Ability to stand, walk, and complete facility rounds throughout the shift
Ability to bend, reach, climb stairs, and perform physical tasks as needed
Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally
Valid Driver's License with ability to drive on behalf of The Salvation Army per policy
High school diploma or equivalent Preferred Previous experience in residential programs, social services, customer service, or security
Experience working with individuals in recovery or structured program environments
Experience with reporting systems, Microsoft Teams, Word, or Excel The Salvation Army is an equal opportunity employer.
Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
