Program Assistant On Duty

Location:

Milwaukee, WI

Pay:

$12.50-$18.00 per hour

Job Type:

Full-time- 40hrs/weekly

Schedule:

Flexible schedule including evenings, weekends, overnight shifts, and holidays as needed

Benefits:

Insurance & Financial

• Comprehensive medical, dental, vision, and hearing coverage
  
• Prescription drug plan
  
• Voluntary life insurance
  
• Competitive pension plan
  
• 403(b) retirement savings plan (immediate eligibility) Paid Time Off
  
• Vacation days (accrual begins after first month, eligible after 90 days)
  
• Paid sick days
  
• Personal days
  
• Floating holidays
  
• Paid holidays (immediate eligibility) About the Role
  At The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery.

As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards. What You'll Do Maintain a safe, secure, and orderly environment within the facility

Monitor beneficiary activity, movement, and adherence to program rules and schedules

Conduct facility rounds, bed checks, and building walkthroughs

Respond to incidents and complete required reports and documentation

Assist with beneficiary orientation, guidance, and general support

Lead house meetings and communicate program expectations and updates

Support intake processes, including assessments when needed

Oversee medication call procedures and ensure proper documentation

Administer required testing (e.g., breathalyzer or urinalysis) as needed

Supervise beneficiaries assigned to work therapy tasks and provide guidance

Provide transportation for beneficiaries when assigned, following safety guidelines

Complete daily reports and accurately document program activities and incidents

Support recreational and program activities when scheduled Training Provided Paid training on program policies, procedures, and safety protocols

Ongoing coaching and support from leadership

Opportunity to build experience in human services and program operations Why Join Us Mission-driven work that supports recovery and community impact

Opportunity to make a meaningful difference in people's lives

Supportive, team-oriented environment

Employee Assistance Program and additional benefits

What You'll Need

Required Ability to maintain safety, security, and organization within a residential program environment

Reliable attendance and punctuality

Strong communication and interpersonal skills

Ability to remain calm and respond effectively in emergency or high-pressure situations

Basic math and computer skills, including data entry and reporting

Ability to follow policies, procedures, and program guidelines

Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and holidays

Ability to stand, walk, and complete facility rounds throughout the shift

Ability to bend, reach, climb stairs, and perform physical tasks as needed

Ability to lift up to 20 lbs regularly and assist with up to 50 lbs occasionally

Valid Driver's License with ability to drive on behalf of The Salvation Army per policy

High school diploma or equivalent Preferred Previous experience in residential programs, social services, customer service, or security

Experience working with individuals in recovery or structured program environments

Experience with reporting systems, Microsoft Teams, Word, or Excel The Salvation Army is an equal opportunity employer.

Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.