Tutoring Center Support Specialist

Tutoring Center Support Specialist Virginia Peninsula Community College

• 2.8 Hampton, VA Job Details Full-time $46,500
• $53,500 a year 1 day ago Qualifications Records maintenance Confidential information handling Service scheduling In-person customer service Administrative experience Productivity software Video conferences (communication methods) Technical Proficiency Full Job Description Posting Summary Working Title Tutoring Center Support Specialist Role Title Education Support Spec II Role Code 29143-SW FLSA Nonexempt Pay Band 03 Position Number 293R0216 Agency Virginia Peninsula Community College Division Virginia Peninsula Community College (Div) Work Location Hampton•650 Hiring Range $46,500•53,500 Emergency/Essential Personnel No EEO Category 5-Paraprofessionals Full Time or Part Time Full Time Does this position have telework options?
• Telework options are subject to change based on business needs
• Yes Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule 40 hours a week to be scheduled within M-T 8 am to 7 pm; F 8 am
• 5 pm Sensitive Position No Job Description Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high-quality education and workforce training, excellent service, and innovative partnerships.

The Learning Resources Center (LRC) is an integral part of the academic units that report to the Vice President for Academic Affairs. The LRC advances the mission of the college through a comprehensive, readily accessible collection of VPCC curriculum-related informational materials, instructional technologies, and other academic support services that meet the educational needs of students, faculty, and staff. The Tutoring Center Support Specialist provides day-to-day operational, administrative, and program support for tutoring services. This role ensures smooth front-line operations, coordinates logistics, and supports the implementation of tutoring initiatives under the direction of the Tutoring Coordinator. This is a full-time grant-funded position. Continuation of employment is based on funding availability. This position is designated as Campus Security Authority (Clery Act) and Responsible Employee (Title IX).

• Special Assignments May be required to perform other duties as assigned.

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Demonstrated experience in administrative support or project coordination Knowledge Proficiency in using office software (e.g., Microsoft Office Suite, Zoom, scheduling systems) Proficiency with standard office and technology software

• General knowledge of tutoring environments, student success services, and appointment systems
• Basic knowledge of customer service principles Working knowledge of data tracking and record keeping Skills Strong organization skills Excellent written and verbal communication skills Strong problem-solving skills and decision-making abilities Coordination and scheduling skills Abilities Ability to manage multiple priorities and meet deadlines Ability to work independently and collaboratively with diverse teams Ability to maintain confidentiality and handle sensitive information with professionalism Ability to work a flexible schedule that may include weekend and evening hours Ability to support virtual and in-person service delivery Ability to work at all campus locations Ability to work effectively in a college or academic environment Additional Considerations Experience working at a two-year or four-year college or university Familiarity with tutoring programs or student support services Experience with scheduling software or purchasing systems Operation of a State Vehicle Yes Supervises Employees No Required Travel Minimal Posting Detail Information Posting Number CLS_4522P Recruitment Type General Public•G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/17/2026 Job Close Date 06/30/2026 Open Until Filled Agency Website vpcc.

edu Contact Name Human Resources Email Phone Number Special Instructions to Applicants In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: Additional Information Background Check Statement Disclaimer The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.