Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Key Responsibilities Guest Experience
Greet and assist guests on the arcade floor in a friendly, professional manner
Answer guest questions about game instructions, token/card usage, and prizes
Ensure guests of all ages feel welcomed, safe, and engaged at all times
Proactively monitor the floor for guests in need of assistance Game Support & Minor Maintenance
Assist Game Technicians with minor game calls, including card reader resets, coin jams, and basic error clearing
Report unresolved or complex game malfunctions to the Game Technician promptly
Place and monitor "Out of Order" signage on non-functioning games when needed
Perform basic troubleshooting using provided reference materials and technician guidance Stocking & Inventory
Stock and rotate crane machine prizes to ensure a full, visually appealing presentation
Replenish coin and token dispensers throughout the arcade floor as needed
Restock game card kiosks and report low inventory levels to management
Conduct regular floor walks to check game and supply levels and report shortages
Assist with prize redemption counter restocking as directed Floor Cleanliness & Safety
Keep the arcade area clean, organized, and free of hazards throughout the shift
Wipe down game surfaces, handles, and screens regularly
Ensure cords, cables, and game panels are in a safe, secured condition
Report any safety concerns or damaged equipment to a manager immediately Team Collaboration
Work closely with Game Technicians, Redemption Staff, and Floor Supervisors
Communicate game issues, supply needs, and guest concerns clearly and promptly
Support team members across departments during busy periods as needed
Participate in opening and closing duties as assigned Requirements Must-Haves
Weekend availability is required — Saturday and/or Sunday shifts are mandatory for this role
Ability to stand, walk, and remain on your feet for extended periods (up to 8 hours)
Comfortable working in a loud, high-energy, fast-paced entertainment environment
Strong communication and customer service skills
Reliable, punctual, and team-oriented attitude
Ability to lift up to 30 lbs (restocking crane prizes, coin containers, etc.) Nice to Have
Prior experience in entertainment, hospitality, or retail environments
Basic mechanical aptitude or interest in learning how arcade games operate
Experience working with cash, tokens, or point-of-sale systems Schedule & Availability Availability Type Details Weekends
REQUIRED
— Saturday and/or Sunday availability is mandatory Weekdays Flexible — afternoon and evening shifts available Holidays Holiday availability preferred — major holidays are our busiest days Why Work at Scene75?
Fun, upbeat work environment — no two shifts are the same
Flexible scheduling to accommodate school and other commitments
Paid training provided — no prior arcade experience necessary
Opportunities for growth into Game Technician and leadership roles
Team member discounts and perks
Be part of one of the largest indoor entertainment centers in the US Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.