League Marshal

LocationMemphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104, United States Base Pay$13.00 - $13.00 / Hour Job CategoryMemphis Sports & Events Center IndustrySports Leagues, Sports Tournaments, Sports Management Employee TypePT Non-Exempt Description Essential Duties and Responsibilities nsure rosters and player identification match registration documents Provide courteous and friendly service to all guests Resolve guest complaints with or without the assistance of supervisory personnel Monitor and limit access to player and spectator areas to those authorized Ensure event areas are properly configured prior to the commencement of play Ensure events begin and conclude on time Respond to any unusual circumstances (e.g. accidents, injuries, altercations, etc.) Ensure Manager on Duty is aware of progress/status of play and unusual circumstances Monitor event areas for unusual activity Act as scorekeeper as required Complete end-of-shift reports in accordance with property standard procedures Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (Sports/Tournament Director, Manager on Duty, etc.) and/or the General Manager Requirements Demonstrated leadership ability Display strong verbal communication skills Display professionalism in appearance and interaction with guests Detail oriented and possess outstanding organizational skills Ability to remain calm and focused in a high-volume, fast-paced environment Ability to work in difficult and stressful environments Ability to prioritize and perform multiple tasks simultaneously Ability to remain calm and professional in emergency situations Availability to work evenings, weekends, and holidays if necessary Qualifications Education and/or

Experience:

No prior experience or training is required. Experience managing large groups of people or de-escalating emotionally charged situations is highly preferred.

Language Skills:

Ability to communicate with guests/participants in English. Other language skills are desirable.

Mathematical Skills:

No math skills higher than basic addition and subtraction is required.

Computer Skills:

Use of a windows-based workstation and associated property-specific software for the management of leagues and/or tournaments is required.

Physical Demands Standing:

Constantly (>66%)

Sitting:

Rarely ( 66%)

Bending/stooping:

Occasionally ( 66%)

Talking/shouting:

Constantly (>66%)

Seeing:

Constantly (>66%) Work Environment The League Marshal may be indoors in a temperature and humidity-controlled environment or outdoors in ambient temperature and humidity except in rain/thunderstorm weather conditions. The noise level in the work environment is usually loud. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.