EMS Continuing Education Coordinator

The Coordinator for EMS Continuing Education (CE) plays a vital role in supporting the daily operations and educational experiences of the EMS program. This position assists with the planning, delivery, and evaluation of classroom, laboratory, and clinical instruction to ensure students receive high-quality learning opportunities and support services. Success in this role requires strong organizational, communication, and customer service skills, along with accuracy, efficiency, and the ability to work independently in a fast-paced academic environment. The Coordinator must be a collaborative team player and work effectively with students, faculty, clinical partners, and the community to maintain smooth program operations and promote positive outcomes. Design, develop, and update EMS continuing education courses to meet NCOEMS, NCCCS, and CoAEMSP standards. Manage online and in-person course operations, including scheduling, curriculum coordination, and resource allocation. Recruit, train, supervise, and evaluate instructors while providing ongoing support and professional development. Coordinate clinical site partnerships, securing placements, schedules, and high-quality clinical experiences for students. Advise, support, and monitor students, assisting with registration, progress tracking, and resolving inquiries or technical issues. Maintain accurate records and prepare required reports for regulatory agencies, accreditation bodies, and internal stakeholders. Ensure compliance with institutional, state, and federal standards, including FERPA and HIPAA confidentiality requirements. Promote EMS continuing education programs through marketing efforts and representation at events, meetings, and community partnerships. Utilize learning management systems and educational technologies to enhance instruction and engagement. Collaborate and communicate effectively with program leadership, faculty, clinical partners, and college committees while performing additional duties as assigned.

Our Values:

At Pitt Community College, our culture is built on excellence, collaboration, innovation, accountability and a student-centered focus. We expect our employees to embrace the following cultural statements: Every role contributes to student success. We treat one another with respect and work together as one team. We embrace creativity, adaptability, and new ideas to stay relevant. We act with integrity, accountability, and responsible stewardship. We put students first, designing programs and services that help them thrive in college, career and life. Associate degree from a regionally accredited institution; Current North Carolina EMT-Paramedic (EMT-P) or National Registry Paramedic certification, and a current NCOEMS Level I Instructor Certification. At least two (2) years of field or clinical experience at the Paramedic level, as well as at least two (2) years of instructional experience teaching initial EMS training programs. Must be approved by the Pitt County EMS Medical Director to practice in Pitt County. Candidates not currently approved by the Pitt County EMS Medical Director to practice in Pitt County are eligible to apply; however, approval must be obtained within 90 days of hire. Preferred Bachelor's degree from a regionally accredited institution; Successful teaching experience in a community college or similar post-secondary institution; Online teaching experience; NCOEMS Level II Instructor Certification.

Work Environment:

Academic setting that includes office, classroom, simulation labs, and off-site clinical and community locations; requires frequent interaction with students, faculty, clinical partners, and community agencies, and involves balancing multiple tasks in a fast-paced, deadline-driven environment. Work may include regular use of computers, learning management systems, and educational technology; Occasional exposure to clinical environments, including hospitals, EMS agencies, and training facilities; Participation in meetings, events, or trainings both on campus and within the community; ability to work independently as well as collaboratively, maintain confidentiality, and uphold a professional image at all times.

Physical Demands:

Frequent sitting, standing, and walking throughout the day; Lifting, carrying, or moving instructional materials or equipment up to approximately 50 pounds; Demonstrating or assisting with EMS skills practice in a lab setting, which may involve bending, kneeling, reaching, or performing simulated patient care activities; Ability to observe and evaluate clinical or classroom performance, sometimes in active learning environments; Sufficient visual acuity, hearing, and manual dexterity to operate computers, teaching tools, and simulation equipment.

Normal Working Hours:

The position follows a schedule designed to meet the instructional and operational needs of the EMS program: Primarily Monday-Friday, 40 hours per week, with standard daytime hours; Occasional evening or weekend work may be required to support classes, clinical activities, special events, or instructor supervision; Some travel to clinical sites and community partners within Pitt County and surrounding areas is required; Flexibility is essential during peak periods such as course launches, regulatory reporting deadlines, and clinical scheduling cycles.