Automation Service Engineer I - Tuesday - Saturday

Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook. Job Summary The Automation Service Engineer I role provides laboratory service and support to the Operations and Development labs across Guardant Health's multiple locations. In this role, the candidate will perform equipment installations, qualifications, maintenance, and troubleshooting of complex laboratory automation systems, including liquid handlers and other instrumentation used within a sequencing workflow. If selected, the candidate will utilize their technical skills to provide world-class customer service, while complying with quality and regulatory requirements. As an Automation Service Engineer I, the candidate shall utilize past experiences to contribute towards continuous improvement initiatives, ensuring instrument reliability, equipment capacity, and streamlined workflows.

Responsibilities:

Perform installation and operational qualifications (IQOQ), monthly/semi-annual/annual preventative maintenances (PM), troubleshooting and repair Ensure instrument uptime by responding to service requests in a timely manner and escalating complex issues Perform routine troubleshooting of automation systems and laboratory instrumentation Maintain accurate service documentation in compliance with quality systems Assist in monitoring instrument performance metrics and reporting issues Contribute to the development of SOPs, checklists, and service documentation Ensure accuracy of maintenance and calibration within the asset management system Provide support to laboratory end-users for issues related to equipment, communication/connectivity, methods, etc. Assist in temperature monitoring of cold storages, laboratories, warehouses, etc via a temperature monitoring system Collaborate with internal team members and external vendors, as needed Collaborate with team members to drive continuous improvement projects as they relate to service processes to help streamline day-to-day workflows Participate in an on-call rotation to provide after-hours support

Qualifications:

BS degree in engineering or scientific discipline, or equivalent. 2+ years of relevant service engineering experience supporting laboratory equipment Proficient at utilizing Microsoft Office applications Knowledge of laboratory instrumentation and automation systems Strong desire to learn and develop technical skills Good communication and organizational skills Exposure to regulated environments (CLIA, GMP) is a plus Ability to travel up to 20%

Hybrid Work Model:

This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The annualized base salary ranges for the primary location and any additional locations are listed below. This range does not include benefits or, if applicable, bonus, commission, or equity. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, education, job-related skills, job duties, and business need.

Primary Location:

Palo Alto, CA Primary Location Base Pay Range:

$90,200•$124,000 Other US Location(s)

Base Pay Range:

$76,670•$105,400 If the role is performed in Colorado, the pay range for this job is: $81,180•$111,600 Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants. Please visit our career page at: http://www.guardanthealth.com/jobs/ If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.