Why Partners Dental Solutions Partners Dental Solutions is a cutting-edge orthodontic laboratory located in Chanhassen, MN. Founded 15 years ago by an internationally trained dentist, we've grown into one of the leading orthodontic labs in the country. Our success is built on five promises—to our clients and our employees alike: Communication, Dependability, Consistency, Innovation, and Quality. Our Commitment to Our People At Partners Dental Solutions, collaboration is at the heart of everything we do. Our diverse, talented teams work together to transform the lives of orthodontists and their patients. We've built an engaged community of curious, dedicated individuals who are welcomed, trusted, and empowered to do their best work. We're driven by excellence and innovation—and we're proud of the work we do. About the Role We're looking for a CAD Designer of orthodontic appliances to join our Airway Team—someone who's not only skilled in digital design, but also comfortable being the face of our company to orthodontists nationwide. This is a customer-facing role , responsible for managing relationships with orthodontic clients, consulting with them on treatment planning, and ensuring the design and production of appliances meet our high standards for quality and precision. The ideal candidate combines technical CAD expertise with strong communication skills and a genuine passion for providing exceptional service.

Key Responsibilities Customer Relationship Management:

Serve as the primary point of contact for orthodontists, representing Partners Dental Studio with professionalism and expertise. Build lasting relationships by understanding their needs and ensuring their satisfaction.

Consultations:

Lead virtual consultations with orthodontists via Zoom to discuss case details, treatment goals, and appliance options. Confidently introduce our services and guide clients through our digital workflows.

Design Planning:

Use advanced CAD software to design and customize orthodontic appliances that meet precise specifications and clinical standards.

Case Management:

Oversee case setup, ensuring all digital files, documentation, and design notes are accurate and complete before production.

Internal Collaboration:

Work closely with production, quality, and logistics teams to ensure seamless case progression from design to delivery.

Continuous Support:

Provide post-consultation follow-up and technical assistance, addressing questions and ensuring a smooth experience for every client. Qualifications Associate or Technical Degree in a related field preferred, but not required Proficiency in CAD software (e.g., 3Shape, Exocad, or similar) Strong customer service and communication skills—comfortable leading professional conversations with clients Excellent organizational skills and attention to detail Previous experience in orthodontics, dental technology, or a related field is a plus Ability to thrive in a fast-paced, team-oriented environment Physical Requirements Ability to sit for extended periods while working at a computer workstation

Our Five Promises Quality:

We deliver exceptional orthodontic products.

Innovation:

We integrate the latest technology into everything we do.

Consistency:

We maintain reliability in both process and product.

Dependability:

We honor our commitments to clients and each other.

Communication:

We believe in open, clear, and proactive communication. Why You'll Love Working Here Opportunity to work with cutting-edge 3D printing and CAD/CAM technology A supportive, collaborative work culture that values growth and innovation Direct client interaction and relationship ownership Competitive compensation and benefits package Meaningful, hands-on contribution to improving patient outcomes

Job Type:

Full-time Pay:

From $24.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

CAD:

1 year (Preferred) Ability to

Commute:

Chanhassen, MN 55317 (Required)

Work Location:

In person