Automated Gate & Access Control Technician

About Us Thomas Fence is a trusted provider of high-quality fencing and automated gate solutions throughout Northwest Arkansas. We take pride in delivering reliable craftsmanship, excellent customer service, and secure access solutions for residential, commercial, and industrial clients. Our team is committed to safety, professionalism, and continuous improvement. As we continue to grow, we are looking for motivated individuals who are passionate about hands-on technical work and delivering quality results for our customers. Compensation & Benefits Pay $23.00 - $28.00 per hour depending on experience Benefits Competitive pay with opportunities for advancement Health, dental, vision, and life insurance available after 60 days Paid time off available after 6 months Hands-on training and career development opportunities Opportunities for long-term growth within Thomas Fence Schedule Job Type Full-time Expected Hours 35-55 hours per week Typical Schedule Monday to Friday Day shift Some weekends as needed Work Setting Combination of field and shop responsibilities Residential, commercial, and industrial job sites Outdoor work in varying weather and environmental conditions Job Summary Thomas Fence is seeking a skilled and dependable Automated Gate & Access Control Technician to install, service, and repair automated gate systems and access control equipment. This position is responsible for ensuring systems operate safely, efficiently, and according to customer expectations. The ideal candidate will have strong mechanical and electrical troubleshooting abilities, experience working with automated systems, and a commitment to delivering excellent customer service. This role requires attention to detail, problem-solving skills, and the ability to work independently in the field. Key Responsibilities Installation Install automated gate operators, motors, access control systems, and safety devices Configure wiring, system programming, and integration with access control and security systems Perform testing and inspections to ensure proper operation and alignment of gate systems Verify installations meet company quality standards and customer expectations Maintenance & Repair Diagnose and repair electrical, mechanical, and programming issues on automated gate systems Perform preventative maintenance including lubrication, adjustments, alignment, and safety testing Respond to service calls in a timely and professional manner Troubleshoot system malfunctions and implement effective solutions Technical Responsibilities Read and interpret blueprints, wiring diagrams, and technical specifications Maintain knowledge of current gate operator technologies, access control systems, and industry best practices Ensure all work complies with safety standards and manufacturer specifications Accurately document repairs, installations, and service work completed Customer Service Communicate professionally with customers regarding system issues, recommendations, and repairs Educate customers on system operation, troubleshooting, and maintenance procedures Build strong customer relationships through professionalism and quality service Provide solutions that meet customer needs while maintaining company standards Safety & Compliance Follow company safety procedures and OSHA requirements at all times Conduct job site safety assessments and identify potential hazards Maintain a clean, organized, and safe work environment Properly use PPE, tools, and equipment during all job tasks Qualifications Required Skills & Experience Previous experience as a gate technician or in a similar automated systems role Strong understanding of electrical systems, wiring, and mechanical components Experience working with automated gate operators and access control equipment Ability to safely operate hand tools and power tools Strong troubleshooting and problem-solving abilities Welding and fabrication experience preferred Ability to work independently and manage field service responsibilities Preferred Skills Low-voltage electrical certification or related experience Experience programming access control systems including keypads, intercoms, and card readers Familiarity with network-based gate systems and remote access technology CDL or experience operating light equipment such as skid steers or trenchers Physical Requirements Ability to lift and carry up to 80 pounds Ability to work outdoors in varying weather conditions Frequent standing, bending, kneeling, climbing, and physical labor throughout the day Ability to climb ladders and work in confined spaces when required Why Join Thomas Fence? At Thomas Fence, we value craftsmanship, teamwork, and customer satisfaction. We are committed to investing in our employees by providing opportunities for training, advancement, and long-term career growth. If you enjoy hands-on technical work, solving problems, and working in a team-focused environment, we encourage you to apply and become part of the Thomas Fence team. #hc247456