Position Summary The Collision Repair Foreman / Production Supervisor is responsible for overseeing the daily operations of the collision repair production floor, ensuring repairs are completed safely, efficiently, and according to manufacturer specifications, industry standards, and company quality requirements. This position provides leadership, technical guidance, and accountability to body technicians, paint technicians, and other production personnel. The Foreman / Supervisor works closely with estimators, parts personnel, insurance representatives, detailers, and management to maintain workflow, control cycle time, reduce rework, and deliver high-quality repairs while meeting production and customer satisfaction goals. Essential Duties and Responsibilities 1. Production Management Oversee daily collision repair operations and manage workflow throughout the repair process. Assign and prioritize repair orders based on technician skill, job complexity, parts availability, and promised delivery dates. Monitor work-in-progress (WIP), production schedules, and repair status to identify and resolve delays. Ensure technicians have the necessary parts, equipment, information, and resources to complete assigned repairs. Coordinate vehicle movement between body, frame, paint, reassembly, mechanical, and detail departments. Monitor labor hours, productivity, efficiency, cycle time, and on-time delivery performance. Communicate production concerns, bottlenecks, and staffing needs to management. 2. Technical Leadership and Repair Quality Provide technical support, troubleshooting, and guidance to technicians. Review repair plans, estimates, and supplements for completeness and proper repair procedures. Ensure repairs follow OEM repair procedures, applicable safety requirements, and recognized collision repair industry standards. Verify appropriate structural measurements, welding procedures, sectioning, corrosion protection, and restraint-system procedures when applicable. Ensure required pre-repair and post-repair scans, calibrations, measurements, and documentation are completed by qualified personnel. Conduct quality-control inspections at appropriate repair stages and before vehicles move to the next department. Identify workmanship issues, prevent unnecessary rework, and implement corrective actions. Ensure repaired vehicles meet company quality standards before final delivery approval. 3. Team Leadership and Employee Development Lead, coach, and support body technicians, paint technicians, and production support staff. Establish clear expectations for productivity, quality, attendance, safety, and professionalism. Monitor individual and team performance and provide regular feedback. Identify training needs and assist with technical development and process improvement. Support onboarding and training of new employees. Promote teamwork, accountability, communication, and a positive work environment. Assist management with staffing plans, performance reviews, and disciplinary matters as appropriate. 4. Safety and Facility Compliance Enforce shop safety policies, PPE requirements, and safe equipment operating procedures. Ensure proper use and maintenance of lifts, frame equipment, welders, spray booths, and other shop equipment. Maintain a clean, organized, and hazard-free production environment. Ensure proper handling and storage of hazardous materials and compliance with applicable environmental and workplace safety requirements. Report equipment problems, safety incidents, and facility concerns promptly. Promote safe repair practices, including appropriate procedures for high-voltage and advanced driver-assistance system (ADAS) vehicles. 5. Communication and Coordination Work closely with estimators and parts personnel to ensure repair plans, supplements, and parts needs are addressed promptly. Coordinate with management regarding production capacity, staffing, repair delays, and delivery commitments. Communicate repair progress and issues to the appropriate internal team members. Assist with resolving technical, scheduling, and workflow concerns. Support customer satisfaction by helping the team meet realistic delivery commitments and maintain consistent repair quality. Document production issues, quality concerns, and corrective actions as needed. 6. Equipment, Tools, and Facility Maintenance Monitor the condition and availability of production equipment and tools. Ensure technicians follow proper tool and equipment usage procedures. Identify maintenance needs and coordinate repairs or servicing. Support inventory control and responsible use of shop materials and supplies. Help maintain organized workstations and efficient production processes. Performance Expectations and Key Performance Indicators (KPIs) The Foreman / Production Supervisor may be evaluated using the following measures: Production efficiency: Labor hours produced compared with labor hours available.

Productivity:

Completion of assigned repair work within established production targets.

Cycle time:

Timely progression of vehicles through the repair process.

On-time delivery:

Percentage of vehicles completed by the committed delivery date.

Repair quality:

Reduction in comebacks, rework, and quality-control failures.

Safety:

Compliance with safety policies and reduction of preventable incidents.

Workflow management:

Effective management of work in progress and production bottlenecks.

Team development:

Technician training, performance improvement, and accountability.

Documentation:

Completion of required inspections, repair records, and process checklists. Performance targets will be established by management based on shop volume, staffing, repair complexity, and company objectives.

Qualifications and Experience Required:

years of experience in automotive collision repair. Demonstrated experience leading technicians or supervising a production team. Strong understanding of collision repair processes, including disassembly, structural repair, bodywork, refinishing coordination, and reassembly. Ability to read and interpret repair estimates, repair plans, and technical repair procedures. Strong organizational, problem-solving, and time-management skills. Effective communication and team leadership abilities. Commitment to workplace safety and high-quality repairs.

Preferred:

Experience as a collision repair foreman, lead technician, or production supervisor. I-CAR training or relevant industry certifications. ASE certifications or other applicable technical credentials. Experience with OEM repair procedures, structural repairs, and advanced vehicle technology. Familiarity with collision repair management systems and production reporting tools. Experience managing KPIs, labor hours, cycle time, and work-in-progress reporting. Physical and Work Environment Requirements Ability to work in an active collision repair facility with exposure to shop noise, dust, automotive chemicals, and moving vehicles. Ability to stand, walk, bend, and move throughout the production floor for extended periods. Ability to wear required personal protective equipment. Ability to safely access vehicles and production work areas. Ability to lift or move items within the facility's established safety limits, with assistance or equipment when required.

Foreman / Production

Supervisor is authorized to: Assign and coordinate production work within established company policies. Provide technical direction and coaching to production personnel. Identify and escalate repair-quality and safety concerns. Stop or hold work when an unsafe condition or potential repair-quality issue is identified. Recommend workflow changes, training, equipment needs, and performance improvement measures.

Work Location:

In person