Surveillance Technician (FT)

Job Description:

JOB RESPONSIBILITIES

• Install, relocate, remove, and maintain surveillance related equipment to maintain to assure appropriate property wide camera coverage and compliance with internal controls and gaming regulations.
• Repair and maintain access control equipment.
• Maintain appropriate documentation and records in order to comply with state and internal regulations.
• Maintain an inventory of CCTV equipment.
• Research, analyze, and make recommendations on best practices and equipment.
• Maintain thorough knowledge of gaming regulations, company policy, and department procedures.
• Maintain compliance with surveillance department procedures and company policy.
• Work on special projects as assigned by supervisor.
• Maintain strict confidentiality in all company matters.
• Diagnose and repair mechanical and electronic surveillance equipment malfunctions with minimal guidance or assistance.
• Perform preventative maintenance scheduled for the surveillance equipment.
• Regular cleaning and maintenance of surveillance equipment.
• Performs all other duties as assigned.

JOB REQUIREMENTS

• High school diploma or equivalent required.
• Two (2) year Electronic Degree is preferred or equivalent experience in CCTV, electrical maintenance and repair.
• One (1) to three (3) years of experience with installation, repair, maintenance, and trouble-shooting of CCTV digital equipment.
• Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, holidays and overtime.
• Knowledge of analog and IP cameras.
• Knowledge of basic Windows programs.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Highly organized and detail-oriented
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Follow instructions given by supervisors.
• Ability to use hand tools and electronic testing devices
• Experience using lifts and ladders.
• Good verbal and written communication skills (i.e. technical statements)
• Ability to read simple instructions, schematic diagrams and blue prints.
• Ability to troubleshoot electronic systems.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment .

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