An Engineering Test Technician troubleshoots, repairs and maintains engineering equipment. Assists in refining and developing test processes. Fabricates equipment and tooling as required.
We're hiring a Level II Hardware Test Technician for our enterprise testing operation in Sanford, FL. This is the senior technical seat on our testing floor — the person who takes on the drives and failures that don't fit the standard playbook, figures out what's actually going on, and builds the process so the next one does. We process tens of thousands of enterprise drives a month across servers, JBODs, and storage arrays. Most follow a known path. The interesting ones don't — odd SMART readings, bus and compatibility issues, failure modes nobody's characterized yet. That's your work: diagnose the edge cases, get to root cause, and turn the answer into repeatable procedure — updated test SOPs, grading logic, and screening rules our Level I techs run every day. This is a diagnostics and process-ownership role, not a scripting job . If you love taking apart a weird hardware problem and making the fix stick, you'll fit here.
WHAT YOU'LL DO
Diagnose the drives and hardware failures that fall outside standard testing procedure Get to root cause on novel and ambiguous failure modes across HDDs, SSDs, NVMe, and SAS Interpret SMART data, bus behavior, and test output where the standard rules don't give a clean answer Turn your findings into repeatable process — new and revised SOPs, grading criteria, and screening logic Own the quality and consistency of grading decisions across the testing floor Troubleshoot the testing rigs themselves — servers, HBAs, connectivity — when they misbehave Mentor and unblock Level I technicians; be the escalation point they flag drives to Support secure data destruction and sanitization workflows to recognized standards (NIST
SP 800-88
)
WHAT YOU'LL WORK WITH
Rack-mounted enterprise storage servers, JBODs, and HBAs at scale The full range of enterprise HDDs, SSDs, NVMe, and SAS drives Linux, command-line tooling, SMART diagnostics, and hardware imaging / sanitization appliances Our internal testing pipeline and grading framework — which you'll help shape
WHAT WE'RE LOOKING FOR
Solid hands-on experience diagnosing computer hardware, ideally enterprise servers, storage, or drives Strong Linux and command-line skills — this is daily and required, not a "plus" The instinct to work a problem to root cause instead of swapping parts until it goes away Ability to document what you figured out clearly enough that someone else can repeat it Strong judgment and comfort making and defending grading and disposition calls Able to work a physically active warehouse role, including lifting up to 50 lbs Nice to have Experience reading and interpreting SMART attributes in depth Familiarity with data sanitization standards (NIST
SP 800-88 / IEEE 2883
) Any experience writing SOPs or defining test / QA process Light scripting (bash / Python) to speed up your own diagnostics — welcome, not required
SCHEDULE
Monday-Friday, full-time, on-site in Sanford, FL
COMPENSATION & BENEFITS
$24.00-$29.00 per hour, depending on experience 401(k) after one year Paid time off A senior role with real ownership over how we test and grade
Pay:
$24.00 - $29.00 per hour
Benefits:
401(k) Paid time off Application Question(s): Describe a hardware problem you diagnosed that didn't have an obvious answer. How did you get to root cause, and what did you do to make sure it didn't catch you off guard again?
