CPR Cell Phone Repair Fairview Heights is looking for someone to join our team. We are looking for someone to join our team as a technician/sales associate. The job has many responsibilities and all the team members work together to get the daily workload completed as shared duties. Our team members are friendly and courteous to customers as well as to other team members. As part of the team we expect all employees to maintain a positive attendance record and have good reliable transportation. Pay scale and raises are based on experience, performance, commissions & bonuses, and ability to learn new skills. We are looking for someone with some repair experience but we will also provide on the job training. After the probation period employees are offered the opportunity to earn commissions and bonuses. Our team members need to be able to learn quickly, adapt to change when necessary, and handle the pressure of a fast paced job well. We are closed on many major holidays allowing our team member to spend time with their families for those holidays. Job responsibilities include but are not limited to the following things: Interact with customers Discuss repair options Create customer profile / ticket in the Point of Sale system Give accurate quotes for repairs/sales Promote accessory options for sale Provide customers with status updates Answer calls and respond to emails Repair devices Phones (iPhones and Androids) Tablets Watches Game systems Laptops Data transfers Factory reset Maintain accurate inventory Properly receive inventory in the POS Properly organize inventory in storage system Document when supplies are low so they can be correctly ordered Process transaction payments Count drawer at open and close Take payments and give accurate change Maintain a balanced drawer Keep the store clean and organized Make sure all sales displays are organized and fully stocked Make sure all workstations are tidy and well organized Keep all repair parts and pieces together with the correct device and in their respective bins Sweep and mop when needed Take out the trash There are some skills assessment / questions as part of this application process. Please read them carefully and answer them all to the best of your ability. If none of the assessment / questions are answered we will assume this is not a serious application and we will move on to other candidates. (if you have issues please use the message system to ask for assistance)

Job Types:

Full-time, Part-time Pay:

$15.00

• $18.

00 per hour

Benefits:

Employee discount Paid training Application Question(s): This location is open 7 days a week. We are open M-F 10am

• 6pm, Sat 10am
• 5PM, Sun 12pm
• 5pm.

When staff are scheduled to open they are expected to come in 20 min before the store opens to help set up. When they are scheduled to close they may be there 30 min after the store closes completing the shut down process. We are looking for team members with a flexible open availability that will facilitate scheduling. Please list all the days/hours you will be available to work We are looking to hire someone that can help us provide our customers with fast reliable service, this included sales and repair services. Please list your customer service and repair experience. If you have neither or if it is very limited please explain why you think you would be a good candidate for this position.

Experience:

Sales:

1 year (Preferred) Customer service: 1 year (Preferred) cell phone repair: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Fairview Heights, IL 62208 (Required) Ability to

Relocate:

Fairview Heights, IL 62208: Relocate before starting work (Required)

Work Location:

In person